Wireless configuration does not continue after the
USB cable is attached
Check the USB cable
If the configuration software does not let you continue configuring your printer wirelessly after you attach the USB
cable, then there may be a problem with the cable. Try one or more of the following:
• Make sure that the USB cable is not damaged. If there is any visible damage to the USB cable, try using a new one.
• Attach the cable directly to the computer and the printer. Hubs, switch boxes, and docking stations can sometimes
interfere with the USB connection.
• Make sure the USB cable is correctly attached.
1 Attach the large, rectangular connector to any USB
port on your computer. USB ports may be on the front
or the back of the computer, and may be horizontal or
vertical.
2 Attach the small, square connector to the printer.
WEP key or WPA pre-shared key not valid
ERROR MADE WHEN ENTERING KEY
• Carefully retype the key.
• Verify that the key has the correct number and type of characters.
WEP key
A valid WEP key must be:
• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
Troubleshooting wireless setup
18
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