Wired
Setup troubleshooting
For additional Setup troubleshooting information, see the Troubleshooting
chapter of the User’s Guide.
Networking troubleshooting
For additional Networking troubleshooting information, see the
Networking chapter of the User’s Guide.
Incorrect language
appears on the display.
1 Press to turn the printer off.
2 Press once, and then immediately press and hold
and .
3 Release the buttons.
4 Press or repeatedly until the language you
want appears on the display.
5 Press or repeatedly until the option for
Country is highlighted.
6 Press or repeatedly until the country or region
you want appears on the display.
7 Press or repeatedly until Set Date and Time
is highlighted.
8 Press .
9 Set the date and time. For more information, see step
5 in the Setup documentation.
Software does not
install.
1 Turn off and then restart the computer.
2 Click Cancel on all New Hardware screens.
3 Insert the CD, and then follow the instructions on the
computer screen to install the software.
If the Install screen does not appear:
1 Insert the CD.
2 Click Start Æ Run.
3 Typ e D:\Setup, where D is the letter of the CD-ROM
drive.
4 Click OK.
Power button is not lit. 1 Disconnect the power cord from the wall outlet and
then from the printer.
2 Plug the cord all the way into the power supply on the
printer.
3 Plug the cord into an electrical outlet that other
electrical devices have been using.
4 If the light is not on, press .
Unable to connect to the
wireless network error
message appears.
1 Unplug the wireless configuration cable or USB cable.
2 Turn the printer off.
3 Connect the Network cable, and wait two minutes.
4 Turn the printer on.
5 On the computer screen, click Cancel.
The Network Printer Selection Screen appears.
6 Return to step 12 in the Wired Setup and Connection
Guide, and follow the instructions to complete setup.
The printer does not
appear in the list of
printers found on your
network
Make sure that the printer has power and the light is
on. For more information see “Power button is not lit” in
the Setup troubleshooting.
1 Check the network cable for any obvious damage.
2 Firmly plug one end of the network cable into the
printer or the print server.
3 Firmly plug the other end of the network cable into the
network hub or wall connection.
Reinstall the software. For more information, see the
User’s Guide.
The network printer
does not print.
1 Check the network cable for any obvious damage.
2 Firmly plug one end of the network cable into the
printer or the print server.
3 Firmly plug the other end of the network cable into the
network hub or wall connection.
Make sure that the printer has power and the light is
on. For more information see “Power button is not lit” in
the Setup troubleshooting.
Make sure the wired network is operating properly.
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