Actions Yes No
Step 14
Check the ADF mechanism sensor actuators for damage.
Are the actuators jammed or damaged?
Go to step 15. Go to step 16.
Step 15
Replace the ADF assembly. See
“ADF unit removal” on page
388.
Does the problem remain?
Contact your next
level of support.
The problem is
solved.
Step 16
a Reconnect the ADF cable to the controller board.
b If applicable, reconnect the ADF cable to the ADF relay card.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
If there is a separate ADF cable, then check it for continuity.
Replace the cable if there is no continuity. See
“ADF cable
removal” on page 395.
Does the problem remain?
Go to step 18. The problem is
solved.
Step 18
Check the voltages and grounds on JADF1 on the controller board.
See
“Controller board” on page 411 for signal and voltage
information.
Are the signals or voltages present?
Replace the ADF
assembly. See
“ADF
unit removal” on
page 388.
Replace the
controller board. See
“Controller board
removal” on
page 299.
29y paper jams
29y paper jam messages
Error
code
Description Action
290.11 ADF Cover Open Jam—Posted when ADF
top cover is opened during ADF job.
Go to
“ADF cover open service check” on page 124.
7015
Diagnostics and troubleshooting
123