Table of contents
Product information......................................................................................2
Edition notice.................................................................................................2
Notices, conventions, and safety information.........................................15
Laser notice......................................................................................................................................................... 15
Conventions.........................................................................................................................................................18
Safety information.............................................................................................................................................. 18
General caution statements........................................................................................................................... 24
Change history............................................................................................25
Change history...................................................................................................................................................25
General information................................................................................... 33
Media guidelines............................................................................................................................................... 33
Paper guidelines.......................................................................................................................................................... 33
Using recycled paper and other oce papers.................................................................................................... 36
Using specialty media................................................................................................................................................ 36
Supported paper sizes, types, and weights......................................................................................................... 38
Data security notice........................................................................................................................................... 41
Tools required for service.................................................................................................................................41
Diagnostics and troubleshooting............................................................. 43
Troubleshooting overview...............................................................................................................................43
Performing the initial troubleshooting check....................................................................................................... 43
Power‑on Reset (POR) sequence............................................................................................................................ 44
Using Safe Mode ......................................................................................................................................................... 44
Fixing print quality issues................................................................................................................................45
Initial print quality check............................................................................................................................................ 46
Gray background or toner fog check..................................................................................................................... 46
Blank pages check...................................................................................................................................................... 49
Print is too dark check................................................................................................................................................55
Print is too light check................................................................................................................................................ 57
Paper curl check..........................................................................................................................................................59
Folded or wrinkled paper check .............................................................................................................................. 61
Solid black pages check............................................................................................................................................62
Repeating defects check...........................................................................................................................................65
Skewed print check ....................................................................................................................................................66
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Table of contents
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