Maintaining the printer............................................................................236
Cleaning printer parts....................................................................................................................................236
Checking the status of parts and supplies...............................................................................................239
Ordering parts and supplies........................................................................................................................ 240
Storing supplies...............................................................................................................................................242
Replacing supplies..........................................................................................................................................242
Moving the printer.......................................................................................................................................... 248
Managing the printer...............................................................................250
Finding advanced networking and administrator information............................................................250
Checking the virtual display.........................................................................................................................250
Setting up e‑mail alerts................................................................................................................................. 250
Viewing reports...............................................................................................................................................250
Configuring supply notifications from the Embedded Web Server....................................................251
Restoring factory default settings...............................................................................................................252
Clearing jams............................................................................................ 253
Avoiding jams.................................................................................................................................................. 253
Identifying jam locations............................................................................................................................... 254
Paper jam in the front cover.........................................................................................................................255
Paper jam in the rear door............................................................................................................................258
Paper jam in the standard bin..................................................................................................................... 260
Paper jam in the duplex unit......................................................................................................................... 261
Paper jam in trays........................................................................................................................................... 262
Paper jam in the multipurpose feeder.......................................................................................................263
Paper jam in the automatic document feeder.........................................................................................264
Troubleshooting....................................................................................... 266
Understanding the printer messages........................................................................................................266
Solving printer problems...............................................................................................................................284
Solving print problems................................................................................................................................... 291
Solving copy problems................................................................................................................................... 317
Solving fax problems..................................................................................................................................... 320
Solving scanner problems............................................................................................................................326
Solving home screen application problems............................................................................................. 331
Embedded Web Server does not open..................................................................................................... 331
Contents 5
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