Why is my LG 49VL5PJ-A.AAU screen brightness dark?
If the screen of your LG Digital Signage appears dark, try these solutions: First, adjust the brightness and contrast settings. If the issue persists, the backlight may need repair. Also, if the internal temperature of the enclosure rises, clean the heat exchanger or filter periodically.
What to do if touch does not respond on LG Digital Signage?
If the touch function isn't responding on your LG Digital Signage, consider the following: * Ensure the USB cable between the PC and the product is connected; if not, remove and reconnect it after 10 seconds. * Verify that your PC's power cord is firmly plugged into a grounded outlet and restart your PC. * If the system is down due to an unstable network, reconnect the LAN cable or restart your PC. * Check the signal cable connection between your PC and the product. * Ensure the product is powered on. * Always connect the power cord to a grounded outlet to prevent breaks or touch errors. * Check if the screen is currently on.
Why is my LG 49VL5PJ-A.AAU screen displayed abnormally?
If your LG Digital Signage screen is displaying abnormally, try the following: * Connect the signal cable that matches the source input signal. * If condensation appears on the screen, allow some time after powering on for it to disappear. * When connecting the panel and the Signage box, check that their serial numbers match. If they do, unplug the power cord and plug it in again to run the Clear Panel Noise feature. You can also run this feature in (Settings) [Display] [Advanced Settings] [OLED Panel Settings] [Clear Panel Noise] menu.
What to do if the power suddenly turned off on LG Digital Signage?
If your LG Digital Signage suddenly turns off, check these potential causes: * Verify if the auto-off function is activated in the time-related settings. * Ensure the product power cord is properly connected, as the power source may not be supplied correctly. * Check the power control settings. * If the internal temperature of the enclosure rises, the power may shut down; clean the heat exchanger or filter periodically. * Check if the fan is working properly.
What causes LG 49VL5PJ-A.AAU screen to be displayed abnormally?
If your LG Digital Signage screen is displaying abnormally, try these steps: Ensure that you connect the signal cable that matches the source input signal. If condensation appears, allow time for it to dissipate after powering on the product. When connecting the panel and the Signage box, verify that their serial numbers match. If they do, unplug the power cord and plug it back in to run the Clear Panel Noise feature. You can also find this feature in **(Settings)** [Display] [Advanced Settings] [OLED Panel Settings] [Clear Panel Noise] menu.
Why is multi-touch not responding on LG Digital Signage?
If multi-touch is not responding on your LG Digital Signage, the content you're using (e.g., Paint) may not support multi-touch. Ensure you are using content that supports it. Try removing and reconnecting the USB cable after 10 seconds, running the content again, or restarting your PC. Be aware that multi-touch may be unstable on the edge of the touch screen, and touch errors can occur if the interval between two touches is too short.
What to do if the location of a touch does not correspond to the touch coordinates on LG 49VL5PJ-A.AAU Digital Signage?
If the location of a touch does not correspond to the touch coordinates on your LG Digital Signage, this may occur when the touch screen is not calibrated properly. Change your tablet PC settings.
What to do if a touch is applied to a monitor other than the one I intended on LG Digital Signage?
If a touch is applied to a monitor other than the one you intended on your LG Digital Signage: * This may occur if the monitor is not set as the default monitor when you are using multiple monitors. Set the monitor as the default monitor. * This may occur when the touch screen is not calibrated properly. Change your tablet PC settings.
What to do if there is no sound output from LG 49VL5PJ-A.AAU Digital Signage?
If there is no sound output from your LG Digital Signage: * See if the audio cable is connected properly. * Adjust the volume of the product or external device. * See if the sound is set properly.
How to fix stripes appearing in the background of LG Digital Signage?
To address stripes appearing in the background of your LG Digital Signage, press the button on the remote control to automatically select the optimal screen status that fits into the current mode. If the adjustment is not satisfactory, adjust the display settings manually in the OSD menu.
General| Screen Size | 49 inches |
|---|---|
| Panel Type | IPS |
| Aspect Ratio | 16:9 |
| Operating Temperature | 0°C to 40°C |
| Dynamic Contrast Ratio | 500, 000:1 |
| Viewing Angle (H x V) | 178° x 178° |
| Life Time | 50, 000 hours |
| Operation Hours | 24/7 |
| Power Supply | 100-240V~, 50/60Hz |
| Display Type | LCD |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5W |
| Resolution | 1920 x 1080 (FHD) |
| Connectivity | HDMI, DVI-D, DP, Audio, USB, RS232C, RJ45 |
| Response Time | 8 ms (GtG) |
| Orientation | Landscape & Portrait |
| Output | Audio |
| Brightness | 500 cd/m² |
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