To Next PageTo Next PageWhy is multi-touch not responding on my LG Digital Signage?
If you are experiencing issues with multi-touch not responding on your LG Digital Signage, ensure that you are using content that supports Multi-touch point. Also, try removing the USB cable and reconnecting it after 10 seconds. You can also try running the content again or restarting your PC.
Why is my LG Digital Signage flickering or fluttering?
If your LG Digital Signage is flickering or fluttering, this can be normal if you turn the monitor on when it is cold. However, also ensure that the current resolution and frequency settings of the graphics card are supported by the monitor.
Why is the screen brightness dark on my LG Digital Signage?
If the screen’s brightness on your LG Digital Signage seems dark, try adjusting the brightness and contrast settings again. If the issue persists, the backlight may need repair.
How to correct the screen position on LG 55CT5WJ-B Digital Signage?
If the position of the screen on your LG Digital Signage is incorrect, check if the graphics card resolution and frequency are supported by the product. If the frequency exceeds the supported range, use PC settings to set the resolution to the recommended value.
What causes abnormal screen display on LG Digital Signage?
If the screen of your LG Digital Signage is displayed abnormally, connect the signal cable that matches the source input signal.
How to fix poor colour resolution (16 colours) on LG Digital Signage?
If the screen of your LG Digital Signage has poor colour resolution (16 colours), use your PC settings to set the colour to 24 bits (True Colour) or above.
What to do if LG Digital Signage shows ‘Unknown Product’ message?
If your LG Digital Signage displays the ‘Unknown Product’ message when connected to a PC, ensure that the driver for your PC's graphics card is installed. Also, verify that the plug and play function is supported by your PC's graphics card, referring to its user manual.
Why is the touch location incorrect on my LG 55CT5WJ-B?
If the location of a touch on your LG Digital Signage does not correspond to the touch coordinates, it may be because the touch screen is not calibrated properly. To resolve this, change your tablet PC settings to calibrate the touch screen.
What to do if my LG 55CT5WJ-B Digital Signage says ‘No signal’ or ‘Invalid Format’?
If your LG Digital Signage displays a message saying ‘No signal’ or ‘Invalid Format’, check the signal cable to ensure it is properly connected between the PC and the product. Also, access the input menu to check the input signal. If the issue persists, the signal from your PC (graphics card) might be outside the product's frequency range. In this case, adjust the frequency range by referring to the specifications in this manual.
General| Brand | LG |
|---|---|
| Model | 55CT5WJ-B |
| Category | Digital Signage |
| Language | English |
