To Next PageTo Next PageWhat to do if the LG Digital Signage power won’t turn on?
First, check if the power cord is correctly plugged into the power outlet. If it is, try disconnecting the AC adapter, cleaning the contacting port, and then turning the power on again.
How often change screen to prevent image sticking on LG 55CT5WJ-B?
It is recommended that you change the screen on your LG Digital Signage at least once every 12 hours at the very minimum to prevent image sticking. If done more frequently, the prevention of image sticking is more effective.
Why does after-image appear on my LG 55CT5WJ-B Digital Signage?
If you observe an after-image on your LG Digital Signage when the product is turned off, and you have been using a fixed image for a long time, use the screen-saver function. This is normal for display products and may occur when a dark image is displayed after an image with high contrast.
Why did my LG 55CT5WJ-B suddenly turn off?
If your LG Digital Signage suddenly turned off, check if the auto-off function is activated in the time-related settings. Also, make sure the product power cord is connected properly, ensuring a stable power supply. Finally, review the power control settings.
How to increase low sound on LG 55CT5WJ-B?
If the sound is too low on your LG Digital Signage, adjust the volume of the product or any external device connected to it.
How to fix LG 55CT5WJ-B when the power won’t turn on?
If your LG Digital Signage power won’t turn on, first ensure the power cord is securely plugged into the power outlet. If it still fails to power on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning it on again.
Why does touch not respond on my LG 55CT5WJ-B?
If the touch function does not respond on your LG Digital Signage, and you are using One:Quick Works/ USB-C input, remove the USB cable and reconnect it after 10 seconds. Also, ensure your PC's power cord is firmly plugged into a power outlet and restart your PC. If the network is unstable, reconnect the LAN cable or restart your PC. Check the signal cable connection. Ensure the product is powered on and the screen is on. Always connect the power cord to a grounded outlet.
Why is there no sound output from my LG 55CT5WJ-B Digital Signage?
If there is no sound output from your LG Digital Signage, first check if the audio cable is connected properly. Then, adjust the volume of the product or any external devices connected to it. Finally, check if the sound settings are configured correctly.
Why is the screen colour unstable on my LG Digital Signage?
If the screen colour on your LG Digital Signage is unstable or mono-coloured, check the connection status of the signal cable. If the connection is secure, try re-inserting the PC graphics card.
Why is touch applied to the wrong monitor on my LG 55CT5WJ-B Digital Signage?
If a touch is applied to a monitor other than the one you intended when using your LG Digital Signage, it may occur if the monitor is not set as the default monitor. To fix this, set the monitor as the default monitor. Additionally, it may happen if the touch screen is not calibrated correctly, so change your tablet PC settings.
General| Brand | LG |
|---|---|
| Model | 55CT5WJ-B |
| Category | Digital Signage |
| Language | English |
