To Next PageTo Next PageWhat to do if the screen image looks abnormal on my LG 55SM5KE?
Verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, ensure the correct input signal is connected to the signal port.
How to fix no image on LG 55SM5KE?
If no image is displayed on your LG Digital Signage, first ensure the power cord is correctly plugged into the power outlet. Then, check the signal cable and access the input menu to verify the input signal. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual.
Why is the screen color abnormal on my LG 55SM5KE?
If the screen color on your LG Digital Signage is abnormal, set the number of colors to more than 24 bits (true color) by selecting [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Also, check the connection status of the signal cable and re-insert the PC graphics card. Note that several pixels (red, green, blue, white, or black color) may appear on the screen due to the unique characteristics of the LCD panel, and this is not a malfunction.
What to do if the screen image looks abnormal on LG 55SM5KE?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Ensure you connect the signal cable that matches the source input signal.
How to troubleshoot audio function not working on LG 55SM5KE Digital Signage?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Then, adjust the volume and ensure the sound is set appropriately. Also, select the appropriate equalizer sound and try adjusting the volume again.
Why does after-image appear on my LG 55SM5KE?
If after-image appears on your LG Digital Signage, and you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. Image sticking may also occur when a dark image is displayed on the screen after an image with high contrast (black and white or gray).
Why does the screen image look abnormal on my LG 55SM5KE?
If the screen image looks abnormal on your LG Digital Signage, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, ensure you connect the signal cable that matches with the source input signal.
Why the operation does not work normally on LG 55SM5KE Digital Signage?
Check if the Timer is set. Review the power control settings. Note that a power interruption can also cause this issue.
What to do if the audio function doesn't work on my LG 55SM5KE?
Check whether the audio cable is properly connected. Adjust the volume and ensure the sound settings are correctly configured. You may also want to select an appropriate equalizer sound and re-adjust the volume.
Why does after-image appear on LG 55SM5KE Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function. Also, when a dark image is displayed after an image with high contrast, it may cause image sticking, which is normal for LCD screen products.
General| Panel life | 50000 h |
|---|---|
| Pixel pitch | - mm |
| Response time | 12 ms |
| Display diagonal | 55 \ |
| Display brightness | 450 cd/m² |
| Display technology | LCD |
| Native aspect ratio | 16:9 |
| Display number of colors | - |
| Supported graphics resolutions | 1920 x 1080 (HD 1080) |
| Orientation | Horizontal/Vertical |
| Product color | Black |
| Product design | Digital signage flat panel |
| Anti-glare screen | Always gives an optimal view, even in direct sunlight. |
| Bezel width (side) | 11.9 mm |
| Placement supported | Indoor |
| Bezel width (bottom) | 18 mm |
| Panel mounting interface | 300 x 300 mm |
| Purpose | Retail |
| Operating hours (hours/days) | 24/7 |
| USB version | 3.2 Gen 1 (3.1 Gen 1) |
| HDMI ports quantity | 3 |
| DVI-D ports quantity | 1 |
| VGA (D-Sub) input ports | 0 |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Energy efficiency scale | A to G |
| Power consumption (standby) | - W |
| Power consumption (typical) | 115 W |
| Certification | FCC Class A |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 80 % |
| Sustainability certificates | ENERGY STAR |
| Internal memory | 8 GB |
| Operating system installed | Web OS |
| Cables included | AC, HDMI |
| Package depth | 170 mm |
| Package width | 1330 mm |
| Package height | 807 mm |
| Package weight | 21700 g |
| Harmonized System (HS) code | 85285210 |
Weight and Dimensions| Depth | 54 mm |
|---|---|
| Width | 1238 mm |
| Height | 714.9 mm |
| Weight | 17500 g |
Safety guidelines for connecting and using the power cord and outlets.
Safe installation practices to prevent damage, fire, and injury.
Guidelines for safely moving the monitor to prevent damage or injury.
Safe usage and cleaning methods to avoid damage or electric shock.
Instructions for safely mounting the monitor on a wall.
Step-by-step guide to execute smart calibration.
