To Next PageTo Next PageWhy does the screen image look abnormal on LG 55SM5E Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. Ensure that you connect the signal cable that matches the source input signal.
How to fix no image on LG Digital Signage?
If no image is displayed on your LG Digital Signage, first ensure the power cord is correctly plugged into the power outlet. Then, check the signal cable and access the input menu to verify the input signal. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual.
Why is the screen color abnormal on my LG 55SM5E?
If the screen color on your LG Digital Signage is abnormal, set the number of colors to more than 24 bits (true color) by selecting [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Also, check the connection status of the signal cable and re-insert the PC graphics card. Note that several pixels (red, green, blue, white, or black color) may appear on the screen due to the unique characteristics of the LCD panel, and this is not a malfunction.
What to do if the screen image looks abnormal on LG 55SM5E Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Ensure you connect the signal cable that matches the source input signal.
How to troubleshoot audio function not working on LG 55SM5E?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Then, adjust the volume and ensure the sound is set appropriately. Also, select the appropriate equalizer sound and try adjusting the volume again.
Why does after-image appear on my LG 55SM5E?
If after-image appears on your LG Digital Signage, and you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. Image sticking may also occur when a dark image is displayed on the screen after an image with high contrast (black and white or gray).
What to do if the operation does not work normally on LG Digital Signage?
If the operation of your LG Digital Signage does not work normally, check if the Timer is set and review the power control settings. Also, consider whether the power was interrupted.
Why does 'Unknown Product' message appear on LG 55SM5E?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if audio function does not work on LG 55SM5E?
If the audio function on your LG Digital Signage isn't working, check whether the audio cable is properly connected. Also, ensure that the volume is appropriately adjusted and the sound settings are correctly configured. Try selecting an appropriate equalizer sound and adjusting the volume levels.
Why does after-image appear on LG 55SM5E Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function. Also, when a dark image is displayed after an image with high contrast, it may cause image sticking, which is normal for LCD screen products.
General| Brand | LG |
|---|---|
| Model | 55SM5E |
| Category | Digital Signage |
| Language | English |
