What to do if the screen image looks abnormal on my LG Digital Signage?
Verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, ensure the correct input signal is connected to the signal port.
Why does the screen image look abnormal on LG 55SM5E Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. Ensure that you connect the signal cable that matches the source input signal.
Why is no image displayed on my LG 55SM5E Digital Signage?
First, ensure the power cord is properly connected to the outlet. If that's not the issue, the signal from your PC's graphics card might be outside the product's frequency range; in that case, adjust the frequency range according to the specifications. Also, verify the signal cable connection and check the input signal via the input menu.
Why does after-image appear on LG 55SM5E Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function. Also, when a dark image is displayed after an image with high contrast, it may cause image sticking, which is normal for LCD screen products.
What to do if audio function does not work on LG 55SM5E?
If the audio function on your LG Digital Signage isn't working, check whether the audio cable is properly connected. Also, ensure that the volume is appropriately adjusted and the sound settings are correctly configured. Try selecting an appropriate equalizer sound and adjusting the volume levels.
Why does 'Unknown Product' message appear on LG 55SM5E?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if the operation does not work normally on LG Digital Signage?
If the operation of your LG Digital Signage does not work normally, check if the Timer is set and review the power control settings. Also, consider whether the power was interrupted.
Why does after-image appear on my LG 55SM5E?
If after-image appears on your LG Digital Signage, and you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. Image sticking may also occur when a dark image is displayed on the screen after an image with high contrast (black and white or gray).
How to troubleshoot audio function not working on LG 55SM5E?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Then, adjust the volume and ensure the sound is set appropriately. Also, select the appropriate equalizer sound and try adjusting the volume again.
What to do if the screen image looks abnormal on LG 55SM5E Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Ensure you connect the signal cable that matches the source input signal.
General| Brand | LG |
|---|---|
| Model | 55SM5E |
| Category | Digital Signage |
| Language | English |
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