To Next PageTo Next PageWhy is there no sound on my LG 65UH5F?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Also, adjust the volume and ensure the sound is set correctly. You may also want to select the appropriate equalizer sound and try adjusting the volume again.
What to do if the 'Unknown Product' message appears when my LG 65UH5F Digital Signage is connected?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.
What to do if after-image appears on my LG 65UH5F?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. Note that this can be normal for LCD screen products.
Why is there no image displayed on my LG 65UH5F Digital Signage?
If no image is displayed on your LG Digital Signage, verify that the power cord is properly connected to the power outlet. Also, ensure the signal cable is connected and check the input signal via the input menu. If the signal from the PC (graphics card) is out of the vertical or horizontal frequency range, adjust the frequency range according to the specifications in this manual.
What to do if the Unknown Product message appears when connecting LG 65UH5F?
Check if the function is supported by referring to the graphics card user manual.
Why does after-image appear on my LG 65UH5F Digital Signage?
If after-image appears on your LG Digital Signage, and you use a fixed image for a long time, this may be because the pixels may be damaged. Use the screen-saver function. Note that this is normal for LCD screen products.
What to do if the audio function doesn't work on LG Digital Signage?
If the audio function does not work on your LG Digital Signage, ensure the audio cable is connected properly and the volume is adjusted appropriately. Also, verify that the sound is set correctly and select the appropriate equalizer sound.
What to do if the LG Digital Signage operation does not work normally?
If the operation of your LG Digital Signage does not work normally, check if the Timer is set and review the power control settings. Also, consider the possibility of a power interruption.
What to do if the screen image looks abnormal on my LG 65UH5F?
If the screen image on your LG Digital Signage looks abnormal, it could be due to the graphics card resolution and frequency not being supported by the product. Verify that the graphics card resolution and frequency are supported. If the frequency is out of range, set it to the recommended resolution in the “Display” settings in the Control Panel. Another potential cause is an improper input signal connected to the signal port. Ensure that you connect the appropriate signal cable that matches the source input signal.
Why does the audio function not work on my LG Digital Signage?
If the audio function on your LG Digital Signage is not working, check the following: Ensure the audio cable is properly connected. Adjust the volume settings. Verify that the sound is set correctly. Select an appropriate equalizer sound. Adjust the volume once more to ensure it is not muted or set too low.
General| Brand | LG |
|---|---|
| Model | 65UH5F |
| Category | Digital Signage |
| Language | English |
