39
TROUBLESHOOTING
ENGLISH
Noises You Might Hear
Operation
Symptoms Possible Cause & Solution
Rattling and
clanking noise
Foreign objects, such as keys, coins, or safety pins may be
in the drum.
• Stop the appliance, check the drum for foreign objects. If the
noise continues after the appliance is restarted, call for
service.
Thumping sound Heavy clothes may produce a thumping sound. This is
usually normal.
• If the sound continues, the appliance is probably out of
balance. Stop and redistribute the clothes.
The clothes may be out of balance.
• Pause the programme and redistribute the clothes after the
door unlocks.
Vibrating noise Package materials are not removed.
• Remove package materials.
The clothes may be unevenly distributed in the drum.
• Pause the programme and redistribute the clothes after the
door unlocks.
Not all levelling feet are resting firmly and evenly on the
floor.
• See the
Levelling the Appliance
instruction to adjust the
levelling of the appliance.
Floor not rigid enough.
• Check if the floor is sold and does not flex. See the
Installation Place Requirements
to select the proper
location.
Symptoms Possible Cause & Solution
Water is leaking. House drain pipes are clogged.
• Unclog waste pipes. Contact plumber if necessary.