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TROUBLESHOOTING
Water is leaking. Leakage is caused by improper installation of drain hose
or clogged drain hose.
• Clean and straighten the drain hose. Check and clean the
drain filter regularly.
Drain pump filter cap is not fitted correctly.
• Refit the drain pump filter.
Appliance does
not operate.
Appliance is unplugged.
• Make sure that the cord is plugged securely into a working
outlet.
Water supply is turned off.
• Turn the water supply tap completely.
Controls are not set properly.
• Make sure that the programme is correctly set. Close the
door and press the
Start/Pause
button.
Door is open.
• Close the door and make sure that nothing is caught under
the door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset
breaker. The appliance should be on a dedicated branch
circuit. The appliance will resume the programme where it
stopped once power is restored.
Start/Pause was not pressed after a programme was set.
• Press the
Start/Pause
button.
Extremely low water pressure.
• Check another tap in the house to make sure that household
water pressure is adequate.
Appliance is heating the water or making steam.
• The drum may stop operating temporarily during certain
cycles, while water is safely heated to a set temperature.
Appliance stops
for a few minutes
and then restarts.
A motor protection device has been activated to prevent
overheating of the motor.
• This is normal. If the motor protection device is activated,
the appliance will stop for a few minutes and then start
again.
Symptoms Possible Cause & Solution
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