49
TROUBLESHOOTING
ENGLISH
Cooling
Symptoms Possible Cause & Solution
There is no 
refrigeration or 
freezing.
Is there a power interruption?
•  Check the power of other appliances.
Appliance is unplugged.
•  Plug the power plug in the outlet properly.
A fuse in your home may be blown or the circuit breaker tripped. Or the 
appliance is connected to a GFCI (Ground Fault Circuit Interrupter) 
outlet, and the outlet's circuit breaker has tripped.
•  Check the main electrical box and replace the fuse or reset the circuit 
breaker. Do not increase fuse capacity. If the problem is a circuit overload, 
have it corrected by a qualified electrician.
•  Reset the circuit breaker on the GFCI. If the problem persists, contact an 
electrician.
There is poor 
refrigeration or 
freezing.
Is the fridge or freezer temperature set to its warmest setting?
•  Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat generating object 
such as cooking oven or heater?
•  Check the installation area and reinstall it away from heat generating 
objects.
Did you store hot food without cooling it first?
•  Cool the hot food first before putting it in the fridge or freezer 
compartment.
Did you put in too much food?
•  Maintain an appropriate space between food.
Are the appliance doors completely closed?
•  Completely close the door and make sure that stored food is not 
obstructing in the door.
Is there enough space around the appliance?
•  Adjust the installation position to make enough space around the 
appliance.
The appliance contains 
a bad smell.
Is the fridge or freezer temperature set to 'Warm'?
•  Set the fridge or freezer temperature to a colder setting.
Did you put in food with a strong smell?
•  Store foods with strong smells in sealed containers.
Vegetables or fruit may have spoiled in the drawer.
•  Throw away rotten vegetables and clean the vegetable drawer. Do not 
store vegetables too long in the vegetable drawer.