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5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville,
AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for the location of the LG authorized service
center nearest you and for the procedures for obtaining war-
ranty claims.
7.11 Warranty Laws
The following laws govern warranties that arise in retail sales of
consumer goods:
• The California Song-Beverly Consumer Warranty Act [CC §§1790
et seq],
• The California Uniform Commercial Code, Division Two [Com C
§§2101 et seq], and
• The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701–
703]. A typical Magnuson-Moss Act warranty is a written promise
that the product is free of defects or a written promise to refund,
repair, or replace defective goods. [See 15 USC §2301(6).]
Remedies include damages for failing to honor a written warranty
or service contract or for violating disclosure provisions. [See
15 USC §2310(d).] Except for some labeling and disclosure
requirements, the federal Act does not preempt state law. [See
15 USC §2311.]
The Consumer Warranty Act does not affect the rights and obligations
of parties under the state Uniform Commercial Code, except the provi-
sions of the Act prevail over provisions of the Commercial Code when
they conflict. [CC §1790.3.]
For purposes of small claims actions, this course will focus on rights
and duties under the state laws.
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