Product Category Failure Code
Explanation Remarks
Washer Overflow or Leak AE
The AE error indicates a problem with a leakage inside the
appliance. Note: the appliance has a safety mechanism
installed to prevent flooding the floor. If a water leakage
occurs
The Cd error is a notification that the program is finished.
Explain that when Cd is displayed
The CE error indicates a problem with the Direct Drive
motor control. Note: the appliance has several detection
mechanisms to control the Direct Drive motor. The current
control is one of them
The CL error is a notification that the appliance is locked
for program changes by the customer. Note: when CL is
displayed
Washer Door Error dE; dE1; dE2; dE4
The dE error indicates a problem with the door lock system
not closing the power circuit loop.
an open door after program start: a not completely closed
door: a faulty door lock: a faulty Main PCB
SideKick washer Door Error dE1; dE2; dE3
door or drawer issue
Washer Dry Heater Error dHE
The dHE error indicates a problem with the overheating
protection system. This protection will signal for high
temperature and shut down the appliance. (Specific for the
Combo)
wrong or failing water supply
Washer top load door lock dL
door lock switch; check balance of lid
Washer clutch error E6
top loader clutch error
Washer Stacking Switch Error E7
The E7 error indicates a problem with the stacking switch
(accessory separation detection). The appliance is stopped
as it cannot continue in the program. Note: the Mini-
Washer is not intended to run without an Main WM.
a missing separation key: a faulty separation switch: a faulty
harness: a faulty Main PCB
SideKick washer Incorrect operation E7
Operated without a full size washer or stacking switch is
not working properly
Washer EE
EEPROM Error EEPROM is out of order
The FE error indicates a problem with water overfilling. In
normal operation the drain pump is activated to prevent
leakages.
a customer filling the appliance with additional water
Washer Freezing Failure FF
The FF error indicates a temperature problem in the tub.
The tub temperature dropped below 1 degree Celsius due
to a cold environment
Washer Environment caused FF
component if frozen due to cold environment
drain hose/supply hose/drain pump frozen
The IE error indicates a problem with the water supply.
Note: the appliance has a water inlet detection and
correction system
frozen water tap: a kinked inlet hose: a clogged inlet (hose)
filter after a longer period of use: a clogged dispenser.
Faulty water inlet assemblies: a faulty Main PCB
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