37
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Errors and malfunctions may occur when operating the appliance. The following
tables contain possible causes and notes for resolving an error message or
malfunction. Read the tables below carefully in order to save time and money before
calling the LG Electronics service centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If the appliance does not function properly or
does not function at all, check the following tables before calling to LG Electronics
service centre.
Error Messages
Symptoms Possible Cause & Solution
dE
DOOR ERROR
The door has been opened while the appliance is in
operation or the appliance is being operated without the
door being closed properly.
• Close the door completely.
• If
dE
is not released, call for service.
dE4
DOOR ERROR
Door switch detection is not working properly.
• Unplug the power plug and call for service.
tE1
/
tEz
/
tE4
TEMPERATURE
ERROR
Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
FI
TEMPERATURE
ERROR
The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
LE1
MOTOR LOCKED
ERROR
The motor has stopped suddenly.
• Check if the amount of clothes exceeds the maximum load
capacity.
• Unplug the power plug and call for service.
LEz
/
AE
COMPRESSOR
ERROR
The compressor has stopped suddenly.
• Unplug the power plug and call for service.
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