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Symptoms Possible Causes & Solution
The air conditioner 
does not emit cool 
air.
Air is not circulating properly.
 • Make sure that there are no curtains, blinds, or pieces of furniture 
blocking the front of the air conditioner.
The air filter is dirty.
 • Clean the air filter once every 2 weeks.
 • See “Clean the Air Filter” for more information.
The room temperature is too high.
 • In summer, cooling the indoor air fully may take some time. In this case, 
select the Jet Mode to cool the indoor air quickly.
Cold air is escaping from the room.
 • Make sure that no cold air is escaping through the ventilation points in 
the room.
The desired temperature is higher than the current temperature.
 • Set the desired temperature to a level lower than the current 
temperature.
There is a heating source nearby.
 • Avoid using heat generators like electric ovens or gas burners while the 
air conditioner is in operation.
Fan Mode is selected.
 • During Fan Mode, air blows from the air conditioner without cooling or 
heating the indoor air.
 • Switch the operation mode to cooling operation.
Outside temperature is too high.
 • The cooling effect may not be sufficient.
The fan speed 
cannot be adjusted.
The Jet Mode, or Auto Operation Mode is selected.
 • In some operation modes, you cannot adjust the fan speed. Select an 
operation mode in which you can adjust the fan speed.
The temperature 
cannot be adjusted.
The Fan Mode or Jet Mode is selected.
 • In some operation modes, you cannot adjust the temperature. Select an 
operation mode in which you can adjust the temperature.
The air conditioner 
stops during 
operation.
The air conditioner is suddenly turned off.
 • The Timer Function may have timed out, which turns the unit off. Check 
the timer settings.
A power failure has occurred during operation.
 • Wait for the power to come back. If you have the Auto Restart function 
enabled, your unit will resume its last operation several minutes after 
power is restored.