LG UltraFine 38GL950G

Questions and Answers

M
Mr. Reginald BlackburnJul 28, 2025
What to do if nothing is displayed on my LG Monitor screen?
- E
  Eric MooreJul 29, 2025
  If your LG Monitor screen is blank, ensure the power cord is securely plugged into the outlet and that you're using the adapter included with the monitor. Also, verify the power cable connection and press the power button. Check that the correct input is selected in the monitor's settings under Input. If the signal cable between your PC and the monitor is disconnected, check the cable and reconnect it. Finally, ensure that at least Windows 10 is installed.
C
Crystal AcostaAug 2, 2025
How to fix no sound from the headphone port on my LG Monitor?
- A
  Andrea MillerAug 2, 2025
  If you're not getting any sound from the headphone port on your LG Monitor, first, remember that this model doesn't support an internal speaker. Ensure the headphone port connections are properly made. Try increasing the volume using the joystick. Finally, set the audio output of your PC to the monitor you are using. Note that the exact settings may vary depending on your operating system.
G
Gregory CarrilloAug 8, 2025
Why is my LG Monitor screen display unstable and shaky?
- B
  Brooke MitchellAug 8, 2025
  If your LG Monitor's screen display is unstable or shaky, and images leave shadow trails, it might be due to the selected resolution being HDMI 1080i 60/50 Hz (interlaced). Try changing the resolution to 1080p or the recommended resolution. Also, not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
J
Jason WebbAug 12, 2025
How to turn on the lighting on the back of my LG UltraFine 38GL950G?
- V
  Vincent ButlerAug 13, 2025
  If the lighting on the back of your LG monitor doesn't turn on, first ensure the power cord is correctly plugged into the power outlet and that you are using the adapter provided in the product package. Then, press the Lighting Button located at the bottom of the monitor.
K
kenneth23Aug 18, 2025
What to do if some functions are not available when I press the Menu button on my LG UltraFine 38GL950G Monitor?
- C
  Christopher ByrdAug 18, 2025
  If some functions are unavailable when you press the Menu button on your LG Monitor, the OSD might be locked. Disable OSD Lock in General. Check the PC settings and input signal (HDR, No Signal).
J
Juan HoganAug 22, 2025
Why are there spots on the screen of my LG UltraFine 38GL950G Monitor?
- O
  omarwellsAug 22, 2025
  When using the LG Monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen and is not an error, nor is it related to the monitor's performance.

Summary

Open Source Software Notice Information

Obtain Open Source Code

Instructions for obtaining source code under various licenses from the LG website.

Assembling and Preparing

Supported Drivers and Software

Download and install the latest monitor driver and application version from the LGE website.

Monitor Driver

Ensures compatibility between the LG monitor and the VGA card.

OnScreen Control

Software for operating monitor features like split screen and picture modes.

LG UltraGear Control Center

Application to control Sphere Lighting (LED Lighting) effects on the monitor.

Product and Button Description

Overview of the monitor's physical buttons and their functions.

How to Use the Joystick Button

Instructions on controlling monitor functions using the joystick button.

How to Use the Lighting Button

Instructions on controlling monitor lighting features using the lighting button.

Moving and Lifting the Monitor

Guidelines to prevent damage during moving and lifting the monitor.

Installing on a Table

Steps for placing the monitor on a table with sufficient ventilation space.

Adjusting the Stand Height

Instructions on how to adjust the monitor's screen height.

Adjusting the Angle

Guide on adjusting the screen angle for comfortable viewing.

Tidying up Cables

Method for arranging cables using the provided cable holder.

Using the Kensington Lock

Information on using the Kensington security system for the monitor.

Installing the Wall Mount Plate

Steps to attach the wall mount plate to the monitor.

Installing on the Wall

Instructions for mounting the monitor on a wall with adequate ventilation.

Using the Monitor

Connecting to a PC

Information on connecting the monitor to a computer via Plug and Play.

HDMI Connection

Transmits digital video and audio signals from PC to monitor using HDMI.

DisplayPort Connection

Transmits digital video and audio signals from PC to monitor using DisplayPort.

Connecting Peripherals

Instructions for connecting USB devices and other peripherals.

Connecting Headphones

How to connect headphones to the monitor's audio port.

Service only port

Explains the purpose of the service-only USB port.

User Settings

Activating the Main Menu

Guide on how to access and navigate the monitor's main menu using the joystick.

Main Menu Features

Overview of the main menu options and their functions.

Menu Settings

Details on accessing and adjusting various settings like Game Mode, Picture Adjust.

Game Mode Settings

Explanation of different game modes for optimized gaming.

Game Adjustments

Settings for adjusting game-specific features like Overclock and Black Stabilizer.

Response Time

Adjusts response time for smoother motion display in games.

Cross Hair

Provides an on-screen crosshair for FPS games.

FPS Counter

Displays the actual refresh rate on the screen.

Game Reset

Returns game settings to their default values.

Picture Adjustments

Settings for adjusting brightness, contrast, gamma, color, and backlight.

Input Settings

Settings for selecting input source and adjusting aspect ratio.

General Settings

Settings for language, power LED, lighting options, and automatic standby.

OSD Lock and Deep Sleep

Configuration for OSD lock and monitor's deep sleep feature.

Troubleshooting

Nothing is displayed on the screen

Troubleshooting steps for when the screen remains blank.

Unstable or Shaky Screen Display

Solutions for unstable display or shadow trails.

Image Sticking or Screen Spots

Addresses issues like image retention and screen spots.

Disabled Features or Unrecognized Monitor

Solutions for disabled OSD functions or unrecognized monitor messages.

No Sound from Headphone Port

Troubleshooting steps for audio issues with headphones.

Rear Lighting Not Turning On

Steps to resolve issues with the rear lighting not functioning.

Product Specification

LCD Screen Specifications

Details on LCD screen, color depth, and resolution.

Power Sources and Adapter

Information on power rating, consumption, and AC/DC adapter details.

Environmental Conditions

Operating and storing temperature and humidity ranges.

Dimensions and Weight

Physical dimensions and weight of the monitor with and without stand.

Factory Support Mode

Technical data for preset modes, frequencies, and polarity.

HDMI Timing (Video)

Table showing HDMI timing for various video modes.

Power LED Status

Explains the LED color and status during different modes.

HDR Monitor Support

Information on HDR function support and requirements.

G-SYNC Monitor Support

Details on NVIDIA G-SYNC technology and its requirements.

LG UltraFine 38GL950G Specifications

General

Screen Size	38 inches
Resolution	3840 x 1600
Panel Type	IPS
Refresh Rate	144 Hz (Overclockable to 175 Hz)
Response Time	1 ms (GtG)
HDR	HDR10
Color Gamut	98% DCI-P3
Aspect Ratio	21:9
Contrast Ratio	1000:1
Adaptive Sync	NVIDIA G-SYNC
Curvature	No
VESA Mount	100 x 100 mm
Speakers	No
Brightness	450 cd/m²
Connectivity	DisplayPort 1.4, HDMI 2.0
Ports	2 x USB 3.0