LG WM3170CW - User Manual

Questions and Answers

A
Allen WilliamsJul 27, 2025
Why is my LG Washing machine draining slowly?
- K
  Katherine GrahamJul 27, 2025
  Slow or non-existent draining in your LG washing machine can occur for several reasons: * The drain hose might be installed too high. Ensure it's within 3 feet below the elbow bracket. * The drain hose could be pinched or clogged. Make sure it's on a smooth surface to prevent bending. * The drain hose might be frozen. Thaw it with warm water. * The drain hose could be clogged with foreign objects. Open the drain pump plug cap and remove any dirt.
N
Nicole WellsAug 2, 2025
What to do if the tub of my LG Washing machine won't rotate?
- J
  joe95Aug 2, 2025
  If the tub in your LG washing machine isn't rotating, it could be due to a few reasons: * The door might not be completely closed and locked. Clear the door area and ensure it's properly shut. * The washing machine might be overloaded. Rearrange the load size and restart the washing machine. * If the load size is big, the tub may not rotate due to an overheated motor. Allow the washing machine to stand for a while and restart the cycle.
K
keith37Aug 7, 2025
How to balance a load in my LG Washing machine?
- S
  Stacey RobertsAug 7, 2025
  If clothing items have gathered on one side of the tub in your LG washing machine, try these solutions: * Rearrange the items to help balance the load. * If you're washing stuffed animals or mats, rearrange them to balance the load, as they can become unbalanced during spinning, potentially causing the machine to fail to drain. * When washing blankets, put one in at a time.
C
Carrie MaxwellAug 13, 2025
How to restart my LG Washing machine after a power failure?
- T
  Tyler MorseAug 13, 2025
  If a power failure has occurred with your LG washing machine, press the power button to turn it off, and then press it again to turn it back on.
B
barbara31Sep 10, 2025
How to fix low water pressure in my LG Washing machine?
- K
  Kevin FrankSep 12, 2025
  If your LG washing machine isn't getting enough water, try these steps: * Make sure the faucets are fully turned on. * If a faucet is frozen, thaw it with warm water. * Check the inlet filter for clogs and clean it if necessary. * Ensure the water line is properly connected to the cold water inlet. * Inspect the water lines for kinks or bends, and carefully straighten them out, ensuring they aren't twisted or pinched.

Summary

PRODUCT FEATURES

INVERTER DIRECT-DRIVE MOTOR

Describes the motor's benefits for optimal washing performance, reduced noise, and fewer repairs.

SMART DIAGNOSIS

Explains the phone-based diagnostic feature for quick and effective issue analysis by the service center.

TUB CLEAN

Details the monthly tub cleaning process to keep the tub clean and fresh.

MAGNETIC DOOR PLUNGER

Explains how the plunger secures the door slightly ajar for air circulation and interior drying.

LARGE CAPACITY STAINLESS STEEL DRUM

Highlights the drum's durability, efficiency, and ease of access for large items.

CHILD LOCK

Describes the function to disable controls, preventing children from changing cycles or operating the machine.

DETERGENT DISPENSER DRAWER

Details the four-compartment drawer for easy separation of pre-wash detergent, main detergent, bleach, and softener.

TAG ON

Explains the NFC feature for smartphone communication to diagnose, download cycles, and check status.

IMPORTANT SAFETY INSTRUCTIONS

BASIC SAFETY PRECAUTIONS

Lists fundamental safety guidelines for using the appliance to minimize risks of fire, electric shock, or injury.

GROUNDING INSTRUCTIONS

SAFETY INSTRUCTIONS FOR INSTALLATION

SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL

INTRODUCING YOUR WASHING MACHINE

Parts and Accessories

Identifies and lists the various components and included or optional accessories of the washing machine.

Control Panel Features

Operation Section

Describes the functions and operation of the washing machine's control panel buttons and selectors.

Display Section

Explains the various indicators and information displayed on the washing machine's control panel.

INSTALLATION INSTRUCTIONS

Preview Installation Order

Provides a visual overview of the sequence of steps required for installing the washing machine.

Checking and Choosing the Proper Location

Unpacking and Removing Shipping Bolts

Connecting the Water Lines

Connecting the Drain Line

Leveling the Washing Machine

Plugging in the Power Cord and Grounding

PREPARATION

Sorting Wash Loads

Provides guidance on sorting laundry items based on color, soil level, and fabric type for effective washing.

Precautions for Fabric Care

Lists important precautions to take before washing to prevent shrinkage or damage to clothes.

Fabric Care Labels

Using Detergent;Fabric Softener

Loading the Dispenser

Guides on how to correctly add detergent, bleach, and fabric softener to the dispenser compartments.

USING YOUR WASHING MACHINE

Basic Operation

Provides a step-by-step guide on how to perform a standard wash cycle with the machine.

Cycle Guide

Main Cycle

Cycle Modifier Buttons

Setting Options Before the Cycle

Details how to customize wash temperature, spin speed, and soil level before starting a cycle.

Adjusting Melody and Button Tones

Adding Extra Water

Saving Customized Wash Cycles

Before Using the Tag On Function

Tag On Self-Diagnosis

Tag On Smart Diagnosis

Tag On Cycle Download

Laundry Stats

Laundry Stats - Tub Clean

Provides information on when the next Tub Clean cycle is needed and how to prepare for it.

Laundry Stats - Washer Diary

Tag On Cycle Set

MAINTENANCE

Care After Wash

Provides instructions for cleaning the washer door, seal, and exterior after each use to prevent moisture buildup.

Care in Cold Climates

Details procedures for storing the machine in freezing temperatures to prevent damage and ensure proper operation.

When Water Line is Frozen

Offers steps to thaw frozen water lines and resume normal washer operation.

Cleaning the Drum

Cleaning the Detergent Dispenser Drawer

Cleaning the Water Inlet Filters

Cleaning the Drain Pump Filter

Cleaning the Door Seal

TROUBLESHOOTING

Checking Error Messages

Lists common error messages, their potential causes, and the appropriate corrective actions for display issues.

Before Calling for Service

SPECIFICATIONS

USING Smart Diagnosis

Audible Diagnosis

Explains the process of transmitting diagnostic data via audible tones from the washer to a smartphone.

Smart Diagnosis Through the CallCenter

Guides on using the Smart Diagnosis feature by calling the LG customer service center for assistance.

LG WASHING MACHINE LIMITED WARRANTY (USA)

How Service is Handled

Details the process for receiving in-home service and the procedures for warranty claims.

This Limited Warranty Does Not Cover

Lists specific exclusions and conditions that are not covered by the LG washing machine limited warranty.

LG WASHING MACHINE LIMITED WARRANTY (CANADA)

LG WM3170CW Specifications

General

Style	front load
Color	white
Washer Capacity	4.3 cubic feet
Max Spin Speed	1300 revolutions per minute
Noise level	yes
Internal Heater	yes
Control Panel	electronic
Delay Start / End	yes
Child Lock	yes
Cycle Signal	yes
Interior Light	yes
Annual Energy Consumption	90 kilowatt hours
Voltage	120 volts
Current	10 amperes