31
EN
TROUBLESHOOTING
Before Calling for Service
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If the appliance does not function properly or does not function at all, check the following
before you call for service:
Error Messages
Symptoms Reason Solution
The door is not closed
properly.
• Close the door completely. If the error code is
not released, call for service.
Door lock switch error.
• Check nothing is caught under the door,
including shipping materials or lothing.
• Close the door completely. If the error code is
not released, call for service.
Special Drain Feature.
• If the washing machine is paused during a cycle
for a few minutes, the cycle will be cancelled
and any water remaining in the drum will be
drained.
Water supply taps are not
fully open.
• Fully open tap.
Water line hoses are kinked,
pinched, or crushed.
• Straighten the hose(s).
Water inlet filters are
clogged.
• Clean the inlet filters.
Water supply pressure to tap
or house is too low.
• Contact a plumber to have the water lines
repaired.
Water supply connected with
leaklimiting hoses.
• Do not use leak limiting hoses.
Foreign objects, such as
coins, pins, clips, etc., caught
between the wash plate and
the inner basket.
• Turn off the washing machine and then press
the Encendido/Apagado (Power) button.
Press the Centrifugado (Spin) button without
selecting a cycle to drain and spin the load.
When the spin is complete, remove the clothes
and then find and remove any objects caught in
the wash plate.
Drain hose is kinked,
pinched, or clogged.
• Straighten the hose(s).
Drain discharge is more
than 1.2 m above bottom of
washing machine.
• Adjust or repair drain. Maximum drain height is
1.2 m.
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