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SPECIFICATIONS / SMART DIAGNOSIS
™
SYSTEM
Should you experience any problems with your
washing machine, it has the capability of transmit-
ting data via your telephone to the Smart Diagno-
sis Team. This gives you the capability of speaking
directly to our specially trained technicians. The
technician records the data transmitted from your
machine and uses it to analyze the issue, providing a
fast and effective diagnosis.
If you experience problems with your washer, call
01800-3471919. Only use the Smart Diagnosis System
feature when instructed to do so by the Smart Diagnosis
Team. The transmission sounds that you will hear are
normal and sound similar to a melody.
Smart Diagnosis cannot be activated unless your
washing machine can be turned on by pressing the
POWER button. If your washing machine is unable
to turn on, then troubleshooting must be done with-
out using Smart Diagnosis.
USING THE SMART DIAGNOSIS™ SYSTEM
Follow the technician’s instructions and perform the following steps when requested.
HOLD the mouthpiece of your phone over the power button, when instructed to do so by the call center, no more than
one inch from (but not touching) the machine.
NOTE: Do not press any other buttons or turn the cycle selector knob.
PUSH and hold the Temp. button while continuing to hold your phone to the POWER button.
LISTEN for three beeps. After you hear the three beeps, release the Temp. button. Keep the phone in place until the
tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have
stopped, resume your conversation with the technician, who will then be able to assist you in using the information
transmitted for analysis.
SPECIFICATIONS
Model WT30VTS6, WT30BTS6
Description Top-Loading Washer
Electrical requirements 120 V~ 60 Hz 1 200 W
Max. water pressure 20
-
120 PSI (138
-
827kpa)
Dimensions 29”(W) X 31”(D) X 45 1/4”(H), 59 5/8” (H with lid open)
74.0cm(W) X 79.0 cm(D) X 115.0cm(H), 151.5cm (H with lid open)
Net weight 166 lbs. (75.4 kg)
Max. spin speed 950 r/min
Wash Capacity 30 kg
SMART DIAGNOSIS™ SYSTEM
Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of trou-
bleshooting through service calls. The effectiveness of this feature depends upon various factors, including,
but not limited to, the reception of the cellular phone being used for transmission, any external noise that
may be present during the transmission, and the acoustics of the room where the machine is located. Ac-
cordingly, LG does not guarantee that Smart Diagnosis would accurately troubleshoot any given issue.
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