17
17
Gas burners will not light using electric igniter (weak or no
spark generated)
1. Igniter(s) may be covered in grease or residue
2. Disconnected igniter cables
3. Cracked or broken igniter
4. Clogged gas burner(s)
5. Dead battery or no battery
6. Low or no propane
1. Clean igniter(s) of any residue and debris, e.g., spiderwebs, dried leaves,
etc.
2. Reconnect any loose or disconnected cables to the igniter box
3. Replace igniter (see Replacement Parts list)
4. Clean gas burner(s)
5. Replace battery or insert battery
6. Fully open LP handwheel or fill tank
Low heat 1. Insucient gas pressure to the burners
2. Kinked or pinched regulator hose
1. Verify the LP gas cylinder handwheel is fully open
Contact a qualified service technician to check the
gas supply pressure and correct the pressure
2. Check for kinks or pinches in the regulator hose, replace if necessary
(see Replacement Parts list)
Excessive are-ups (grease res) 1. Grease and residue buildup on drip tray, burner shields
2. Excessively fatty meat, dripping of fat or marinade onto the
burner shields and drip tray
1. Clean the grill components
2. Trim the fat from meat
Use non oil-based marinades
Burners will not light with a match 1. Matchstick not reaching burners
(when holding matchstick with hand)
2. Empty or closed LP tank
3. Poor connection between valve regulator and LP cylinder
nut coupling
4. Gas burners and/or venturi blocked
5. Temperature control knob not turned on
1. Use matchstick holder found in the storage box to more easily reach the
gas burners
2. Check fuel level. Refill tank, if necessary. Fully open the handwheel on
the LP tank
3. Turn temperature control knobs to OFF. Fully close the LP cylinder
handwheel. Check the connection between the regulator valve and the
nut coupling. Disconnect and reconnect, if necessary. Clear any debris
4. Clean gas burners and venturi (see as Care & Maintenance)
5. Turn the temperature control knob to HIGH
No gas ow or an obstructed gas ow 1. LP tank handwheel not fully opened
2. Empty LP tank
3. Poor connection between valve regulator and LP cylinder
nut coupling
4. Gas burners and/or venturi blocked
5. Temperature control knob(s) turned too low
6. Kinked or pinched regulator hose
1. Fully open LP tank handwheel by turning counterclockwise to a full stop
2. Check fuel level. Replace fuel, if necessary. If the tank feels light, it’s
probably empty
3. Turn off temperature control knobs, close the LP cylinder handwheel.
Check the connection between the regulator valve and the nut
coupling
4. Clean gas burner(s) and venturi (see as Care & Maintenance)
5. Turn the temperature control knob(s) to a higher temperature
6. Check for kinks or pinches in the regulator hose, replace if necessary
(see Replacement Parts list)
GRILL PROBLEM POSSIBLE CAUSE(S) ACTION(S) TO TAKE
If you have any questions regarding this appliance, please call customer service at 1-800-225-3865,
7:00 a.m.–5:00 p.m. Monday–Friday (MST) and 9:00 a.m.–1:00 p.m. Saturday (MST).
TROUBLESHOOTING GAS GRILL PROBLEMS
To Next Page
Loading...