L
INKSYS SPA941 IP PHONE FREQUENTLY ASKED QUESTIONS
W
HAT IS “BROADBAND?”
A broadband Internet connection is a cable modem, DSL, LAN, T1, T3, LAN, WAN, or any other high-
speed “always on” connection. If you have to dial up to an access number to reach the Internet then
you do not have broadband. A broadband Internet connection is required to use the VoiceLine service.
D
O I NEED A BROADBAND ROUTER?
Yes. The Linksys SPA941 does not have a built-in router and needs to be connected to a router.
CAN I TAKE VOICELINE WITH ME WHEN I TRAVEL?
Yes. Your VoiceLine service travels with you. When someone calls your phone number, your phone
simply rings wherever you have your spa941 plugged into a broadband Internet connection -- whether
you are home or traveling somewhere else in the world.
CAN I CALL LOCATIONS THAT ARE NOT IN MY CALLING PLAN?
Yes. You can make calls to any location not included in your monthly calling plan. These calls are
considered out-of-plan and are charged a per-minute rate based on the country you are calling. Please
refer to your Online Account Center.
CAN I SEND AND RECEIVE FAXES WITH VOICELINE?
The Linksys SPA-941 does not have fax capability.
C
AN I CONNECT MY PC TO THE LINKSYS SPA-941?
No, the SPA-941 is not a router and a PC can not be connected to it.
WHERE CAN I OBTAIN MORE DETAILS ON USING THE LINKSYS SPA-941’S FEATURES?
You can obtain the SPA-941’s User’s Guide at: http://web.net2phone.com/solutions/broadband/.
THERE IS A CFWD SOFTKEY ON THE PHONE, BUT WHEN I PRESS IT NOTHING HAPPENS…?
VoiceLine features such as call forward are activated and deactivated by dialing their corresponding
vertical service codes, not by manual activation locally on the phone itself. See the Linksys SPA-941
VoiceLine Getting Started Guide for a complete list of the vertical service codes.
HOW DO I CHECK MY VOICEMAIL?
From Your VoiceLine-Connected Telephone:
1. Pick up your VoiceLine-connected telephone (or press the speaker phone button) and press the
voicemail button (
).
You will be connected to the VoiceMail system.
2. Press 1 to hear your messages.
The system will announce how many new and saved messages you have in your mailbox. If you
have messages, you will hear the date and time each message was left.
3. Follow the prompts to listen to, save, and/or delete your messages.
You can also check your voicemail via the online account center or via a remote telephone. Please
see the Linksys SPA=941 VoiceLine Getting Started Guide for complete details.
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