Name: Linksys Velop WHW03
Brand: Linksys
Rating: 4 (1 reviews)

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Troubleshooting

You can find more help from our award-winning customer support at Linksys.com/support/velop.

Your Velop was not successfully set up

If setup did not complete successfully, you can try the following:

•

Press and hold the Reset button on the bottom of your Velop until the LED starts

blinking (about 10 seconds). Install Velop again.

•

Temporarily disable your computer’s firewall (see the security software’s instructions

for help). Install Velop again.

•

If you have another computer, use that computer to install Velop again.

Your Internet cable is not plugged in

message

If you get a “Your Internet cable is not plugged in” message when trying to set up your Velop, follow

these troubleshooting steps.

•

Make sure that an Ethernet or Internet cable (or a cable like the one supplied with your router)

is securely connected to a Gigabit port on the bottom of the Velop and to the appropriate port

on your modem. This port on the modem is usually labeled Ethernet, but may be named Internet

or WAN.

•

Make sure that your modem is connected to power and is turned on. If it has a power switch,

make sure that it is set to the ON or l (as opposed to O) position.

•

If your Internet service is cable, verify that the cable modem’s CABLE port is connected to the

coaxial cable provided by your ISP.

Questions and Answers:

Need help?

Do you have a question about the Linksys Velop WHW03 and is the answer not in the manual?

Linksys Velop WHW03 Specifications

General