WRT 900AC | Troubleshooting 10
Troubleshooting
Your Router’s Appearance May Vary
This chapter can help you solve common setup issues and connect to the Internet. You
can find more help from our award-winning customer support at linksys.com/support.
YOUR ROUTER WAS NOT SUCCESSFULLY SET UP
If Linksys Smart Wi-Fi Did Not Complete The Setup:
• Usingapapercliporpin,pressandholdtheResetbuttonuntiltheLEDstartsflashing
(about 0 seconds). Install the router again.
• Ifthatdoesn’twork,temporarilydisableyourcomputer’sfirewall(seethesecurity
software’s instructions for help). Install the router again.
• Ifyoustillhaven’tsetuptherouter,findanothercomputer,andusethatcomputerto
install the router again.
WINDOWS XP SERVICE PACK UPDATE
On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3 in order
to work. If the currently installed Service Pack is older than version 3, you need to
download and install Service Pack 3.
Tip:
To temporarily connect to the Internet and download the required Service Pack,
you can use the included Ethernet cable to connect your computer directly to
your modem.
To Install Service Pack 3:
. Connect to the Microsoft Update website (update.microsoft.com/windowsupdate).
2. Follow the instructions on the website or contact Microsoft if you need
further help.
3. After downloading and installing Service Pack 3, install the router again.