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Troubleshooting
No display or
incorrect display • Reposition, replace or recharge the batteries
Unsent message • Ensure that the PTT key is held down completely on speaking
• Reposition, replace or recharge the batteries.
• The shared channel may be in use
Message not received • Check the 2 way radios are tuned to the same channels
• Ensure that the PTT key has not been pressed accidentally
• Reposition, replace or recharge the batteries.
• Obstructions and use of the 2 way radio inside a building may disrupt transmissions.
Change location.
• Check that the volume has been increased.
Another conversation or noise
on the channel • A shared channel may be in use, try using a different channel.
Restricted 2 way radio
conversation range • Steel or concrete structures, dense foliage and use in buildings reduces range.
• Check visibility is not obstructed to improve transmission.
• Carrying the 2 way radio close to the body, in a pocket or on a belt reduces its range.
Change the 2 way radio’s location.
High levels of static or
interference • The 2 way radios are too close together. The 2 way radios must be at least 1.5 meters
distance apart.
• The 2 way radios are too far apart. Obstacles are disrupting transmission.
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