LoveGo G2 - Troubleshooting Guide; Alarm Beeps, No Display; No Power On; No Oxygen Output

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Troubleshooting
Your Oxygen Concentrator contains no user-serviceable parts. If you believe
your unit is not working properly, BEFORE YOU RETURN IT TO THE DEALER
WHERE YOU PURCHASED IT, please take a few minutes to check for these
possible causes:
Problem
Possible cause
Recommended Solution
The alarm is giving
beeps, the LCD
display doesn’t
light on
AC power
supply is not
connected
properly
Check power supply connection
DC cable is not
connected
properly
Check the battery connection at
the inverter
Check the inverter connection at
cigarette lighter
Concentrator does
not power on
when pressing
On/Off button
Power switch is
turned off
Check the power switch at the
bottom
No oxygen
Cannula is not
connected
properly or is
kinked or
obstructed
Check cannula and its connection
to concentrator nozzle
Battery run off
Recharge battery or use spare
battery
Problem Possible cause Recommended Solution
The alarm is giving
beeps, the green
and red light is
solid.
System HOT
Shut Down
Concentrator temperature is too
high and oxygen production is
shutting down. Ensure the bottom
outlet vents have clear access. If
condition persists, switch to a
backup source of oxygen and
contact your equipment provider.
The yellow light is
solid.
Oxygen purity
low
Concentrator is producing oxygen
at low level (<82%)
Contact your equipment provider
The red light is
solid more than 5
minutes
Oxygen purity
low
Concentrator is producing oxygen
at low level (<72%)
Contact your equipment provider
The car inverter
produces noise
Fan Runs
The fun of inverter should work for
dissipate heat
There is water in
the capsule of
oxygen cannula
Pour out the
water
Disconnect the oxygen tube with
capsule.