12 The GS22X-XX Series Gateways
5. LSI PRODUCT LIMITED WARRANTY - APRIL 1ST, 2013
5.1 Limited Warranty
LOAD SYSTEMS INTERNATIONAL INC. (hereafter
“LSI”) warrants its products (the “Products”) will be
free from defects in materials and workmanship for
a period as determined by the product family as
indicated below (the “Warranty Period”).
Warranty
Length
Product Family
24 months
GC Series Load Cells, GD Series
Line Riders, GP Series Load
Pins GS001, GS002, GS003,
GS004, GS005, GS007, GS010,
GS011, GS012, GS020, GS030,
GS031, GS035, GS050, GS075,
GS101, GS106, GS110, GS112,
GS220, GS221, GS222, GS224,
GS550, GS820, LP Series Load
Pins, LS051, LS055, PT00100
12 months
GS025, GS085, GS320, GS375
Unless otherwise specied, the default Warranty
Period for the Products is 12 months after delivery of
such product. Please consult LSI for any Product that
is not listed in the above chart for further details.
The Warranty Period commences after delivery
of such Products to the user (as evidenced on a
LSI document) subject to installation and use in
accordance with specications described in the LSI
Installer and User’s Manual, as amended from time to
time, LSI technical materials and any related writings
published by LSI with respect with such Products and
any applicable industry standards.
During the Warranty Period, LSI or its designated
service representative shall repair, or at its option,
replace any Product that is conrmed to be defective
by LSI, in its sole discretion, in accordance with the
Limited Warranty Services Procedures described in
this section.
5.2 Warranty Services Procedures
In order to benet from this Limited Warranty, the
purchaser must notify LSI’s customer service or LSI’s
authorized distributor or representative originally
responsible for the sale of the Products within 10 days
of the occurrence of a suspected defect in materials
or workmanship, and in any case prior to the expiry of
the Warranty Period. Timely notication will permit the
purchaser to obtain a Return Authorization Number
which will indicate return procedures and terms and
conditions of such returns. A proof of purchase of the
Product, such as an invoice or a receipt certifying the
validity of the Warranty, must be presented in order
to obtain Limited Warranty coverage. In any event,
even if a Return Authorization Number is provided to
purchaser, LSI reserves the right to inspect the
damaged Product or part before its nal decision to
repair or replace the defective Product or part.
The Product or part shall be returned to LSI or its
designated service representative, accompanied
by the Return Authorization Number with prepaid
shipping charges. The purchaser must insure the
shipment or accept the risk of loss or damage
during the shipment. Purchaser shall also pay any
tariff or duty applicable to the return of the defective
part or Product. LSI will, at its option, repair or
replace the Product or part returned to LSI or to its
designated service representative. LSI owns all parts
or Products replaced, repaired or removed from a
repaired Product. If LSI repairs a Product, the Product
Warranty coverage Period is not extended and the
Limited Warranty shall expire as if uninterrupted at the
end of the last month of the original Warranty Period
from shipping from LSI. If LSI replaces a Product, the
replaced Product is warranted for the remainder of the
original term or sixty consecutive (60) days, whichever
is longer.
LSI reserves the right to require from the user or
owner of the Products, prior to determining if the
Limited Warranty coverage is applicable, that LSI
receive the data logging equipment used with the
Products and that LSI be authorized to retrieve all
information from such data logging equipment in order
to, among others, ensure that the written instructions
and applicable standards, including safety margins,
were respected and not exceeded during Product use.
Failure by the owner or user of the Product to supply
such information shall be deemed a material default
of the terms and conditions of this Limited Warranty
and shall be irrevocably construed as evidence that
the Product was misused or abused. Consequently
LSI shall irrevocably be relieved of any obligations to
compensate the user or owner of the Product for any
and all damages resulting from Product failures when
data logging equipment, and access to its content,
cannot be freely and readily provided, unhampered, to LSI.
LSI will pay ground freight transportation costs of
replacement or repaired parts or Products to the
destination in the countries in which it maintains a
service center (currently Canada, continental United
States of America, United Kingdom, Australia and the
United Arab Emirates) (the “Territory”). LSI will not pay
any transportation costs of replacement or repaired
parts to a destination outside of the Territory. Shipping
and handling costs to locations outside the Territory
shall be the responsibility of and borne by Purchaser
or Owner of the Product prior to any shipment by LSI.
(Contact LSI to obtain a Return Authorization Number
and the address to ship parts).
5.3 Exclusion of Other Warranties
THE ABOVE WARRANTY IS THE SOLE WARRANTY
APPLICABLE AND THERE ARE NO EXPRESS,
LEGAL OR IMPLIED WARRANTIES OR CONDITIONS
IN RELATION TO ANY PRODUCTS INCLUDING
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