Lumens DC-W50 - User Manual

Questions and Answers

M
Matthew ThompsonAug 18, 2025
What to do if DC-W50 connection failed on Lumens Docking Station?
- K
  kleinandrewAug 18, 2025
  If the DC-W50 connection fails, ensure there are no obstructions interfering with the signal between the WLAN card and the DC-W50, and maintain an appropriate distance for wireless transmission to improve connection quality. Overheating of the WLAN card may cause the product to malfunction, so use it in a well-ventilated area. Also, verify that the DC-W50 connection settings are correct. If using WEP encryption, double-check the settings and password for any errors.
C
christopherhenryAug 21, 2025
What to do if the webpage cannot be displayed when the setting is updated on Lumens Docking Station?
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  Kayla CarterAug 21, 2025
  If the webpage fails to display after updating settings, try these methods: 1. Log in to the webpage again. 2. Follow the manual connection steps. 3. Press and hold the DC-W50 [Reset] button for 5 seconds to restart the device and then reconnect. If the problem persists, contact your distributor.
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jamespatelAug 23, 2025
Why is the signal weaker on Lumens DC-W50 Docking Station?
- A
  Alexander JamesAug 23, 2025
  If the signal is weak, try the following: 1. Adjust the placement of your DC-W50 to improve connection quality. 2. Access the administrator webpage and set the DC-W50 to different channel frequencies to avoid signal interference.
A
Allison HarperAug 26, 2025
What to do if DC-W50 can be connected, but DC125 failed to operate normally on Lumens Docking Station?
- D
  Darren DanielsAug 26, 2025
  If the DC-W50 connects but the DC125 doesn't operate normally: 1. Ensure the USB connector holder is properly connected. 2. Restart the DC-W50 connection, making sure the USB connection holder is connected to both the DC-W50 and DC125, and then launch the Ladibug™ software.
K
Karen OliverAug 28, 2025
What to do if you forget the password and cannot log in the administrator webpage of Lumens Docking Station?
- S
  Sue LeeAug 28, 2025
  If you forget your password and cannot access the administrator webpage, press and hold the DC-W50 [Reset] button for 5 seconds to restore the device to its factory default settings.
H
hayesjasonAug 30, 2025
How to identify the corresponding DC-W50 when two or more DC-W50s are connected to Lumens Docking Station?
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  Thomas SimsAug 30, 2025
  To identify the correct DC-W50 when multiple units are connected, follow the steps to modify the SSID.
T
Tiffany CamachoSep 2, 2025
What to do if auto connection is always timed out on Lumens Docking Station?
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  Christopher PearsonSep 2, 2025
  It is recommended to use the manual connection. Please refer to section 6.1.1 Manual connection.
E
Emily MckinneySep 4, 2025
What to do if the computer crashes when executing any change of any settings on Lumens Docking Station?
- B
  Brenda BrownSep 4, 2025
  If your computer crashes while changing settings, first close the Ladibug™ software, and then proceed with modifying the settings.
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Nicole WeaverSep 7, 2025
What to do if the customer DC-W50 cannot be found when using Ladibug software with Lumens Docking Station?
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  Christina KnappSep 7, 2025
  If the customer DC-W50 cannot be found in the Ladibug software, reset the customer DC-W50 by pressing the [Reset] button for 5 seconds until it restarts. Then, reconfigure it according to the customer DC-W50 settings and resume operation.
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johnharrisSep 9, 2025
What to do if open Ladibug™, black screen occurs when executing Proview on Lumens Docking Station?
- P
  patrick85Sep 9, 2025
  If a black screen appears when executing Proview in Ladibug™, the connection might be blocked by a firewall due to the wireless network. Refer to section 6.2 Change firewall settings, for guidance.

Lumens DC-W50 Specifications

General

Power	60W
Compatibility	Windows, macOS
Ports	1 x USB-C, 2 x USB-A, 1 x HDMI, 1 x Ethernet, 1 x Audio
Power Delivery	Up to 60W
Operating System Compatibility	Windows, macOS, Chrome OS