B-2 FOT Lab Kit User’s Manual
LUXTRON CORPORATION SHALL NOT BE LIABLE FOR ANY
SPECIAL INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER IN CONTRACT, TORT, OR OTHERWISE.
Damage In Shipment for the Original Purchaser
The instrument should be thoroughly inspected immediately upon
delivery to purchaser. All material in the container should be
checked against the enclosed packing list. LUXTRON cannot be
responsible for shortages against the packing list unless a claim is
filed with the carrier immediately. Final claim and negotiations with
the carrier must be completed by the customer.
What to do in Case of a Malfunction
Notify LUXTRON Customer Service giving details of the problem.
Include the instrument model number and serial number. On
receipt of this information, Customer Service will attempt to locate
the fault and, if possible, solve the problem over the telephone.
If Service concludes that the instrument has to be returned to
LUXTRON for repair, a Return Material Authorization Number
(RMA) will be issued. Upon receipt of the RMA number, the
instrument should be returned, transportation prepaid.
Shipments to LUXTRON for Repair
All shipments of LUXTRON instruments should be made prepaid
and insured via United Parcel Service or Best Way. For overseas
customers, units should be shipped air freight, priority one. The
instrument must be shipped in the original packing container or its
equivalent. LUXTRON is not responsible for freight damage to
instruments that are improperly packed.
Shipping Address:
Luxtron Corporation
3033 Scott Blvd.
Santa Clara, CA 95054-3316, USA\
Telephone: (408) 727-1600
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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