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MAAX 300 Series User Manual

MAAX 300 Series
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1
Owners Manual
English
Your new spas GFCI will trip.
A Ground Fault Interrupter (GFCI) Trip Test must occur to
allow proper spa function.
Spas that come with MXBP20 and MXBP501 control sys-
tems come with special instructions for the installer/
electrician. If they have not already advised you on what
to do or expect from the GFCI Trip Test, please contact
them for instructions.
If the GFCI breaker connected to your spa trips, this is
normal behavior. Please reset the breaker and enjoy
your spa. The trip test has been completed successfully.
If your spa was not wired to a GFCI breaker or your
breaker fails the GFCI Trip Test, the spa will repeatedly
attempt (at preset intervals) to trip the breaker in the fu-
ture until such time that it triggers a GFCI Trip. If a GFCI
does not trip properly, your spas display will show an
error message.
GFCI breakers are important safety devices required by
code for your hot tub. For more information, refer to the
MXBP20 and MXBP501 sections of this manual or your
local dealer.
ALERT

Table of Contents

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MAAX 300 Series Specifications

General IconGeneral
BrandMAAX
Model300 Series
CategoryHot Tub
LanguageEnglish

Summary

GFCI Alert

GFCI Trip Test Required

Explains the necessity of the GFCI trip test for proper spa function.

Normal GFCI Breaker Behavior

Describes what to expect when the GFCI breaker trips during the test.

GFCI Breaker Issues

Addresses consequences if the GFCI breaker does not trip correctly.

Importance of GFCI Breakers

Highlights GFCI as a safety device and directs to manual sections.

Important Safety Warnings

General Spa Usage Safety

Consolidates various safety warnings for using the spa, covering supervision, entrapment, and health.

Important Safety Instructions

Electrical Safety and Grounding

Emphasizes grounding, wire gauge, and placement relative to metal surfaces for electrical safety.

Water Temperature and Health Risks

Details temperature limits, risks for pregnant women, and medication effects on spa use.

SAVE ALL INSTRUCTIONS

Electrical Connection Safety

Details requirements for avoiding electrical shock and ensuring code compliance.

DOS AND DON'TS OF SPA CARE

Spa Care Recommendations

Lists recommended actions for maintaining the spa and its water quality.

Spa Usage Restrictions

Lists actions to avoid during spa use to prevent damage or injury.

Understanding Hyperthermia

Explains the causes, symptoms, and effects of hyperthermia in spas.

SPA INSTALLATION

Electrical Supply Requirements

Details electrical codes and disconnecting means for spa installation.

Site and Positioning Guidelines

Covers foundation, level surface, and accessibility for proper spa installation.

Outdoor Installation Considerations

Lists environmental and logistical factors for outdoor spa placement.

Indoor Installation Considerations

Lists factors for indoor spa placement, including humidity and floor requirements.

SPA SYSTEM COMPONENTS

Filter Skimmer/Weir Function

Describes the filter's role in debris removal and water return.

Topside Control Panel Usage

Explains its use for settings like temperature and pump control.

Air Controls for Jet Adjustment

Details how air controls modify jet intensity.

Equipment Pack Service Panel

Identifies the location of pumps, heater, and electrical controls.

Drain Access and Lighting

Describes drain faucets and digital/fiber optic lighting.

Manufacturer's Identification Label

Explains its purpose for warranty and electrical information.

Auxiliary Control Function

Describes its use for controlling jets or stereo functions.

SPA COMPONENTS

Pump Functionality

Explains low and high speed operation for circulation and jet action.

Slice Valve Operation

Explains its use for shutting off water flow during servicing.

Electrical Connections and Heater Assembly

Describes input wiring and the heater's safety features.

Optional Components (Circ Pump, Ozone, UV, Blower)

Lists optional equipment available for the spa system.

JETS AND AIR CONTROLS

Spa Jet Types and Features

Describes Directional, Rotating, and Euro jets and their characteristics.

Jet Maintenance and Cleaning Procedures

Details cleaning and replacing spa jets to ensure free movement.

Air Control Functionality and Operation

Explains how air controls adjust jet intensity and valve operations.

ELECTRICAL INFORMATION

General Electrical Safety and Installation

Covers general safety, requirements, and GFCI protection.

Installation Options and Requirements

Discusses wiring requirements, knockouts, and ampere needs.

Ground-Fault Circuit Interrupter (GFCI) Requirement

Explains the necessity of GFCI protection and its compliance.

240 Volt Electrical Requirements

240V Spa Electrical Setup

Details the 4-wire service, conductor size, and grounding for 240V installations.

Spa Electrical and Heater Setup

Spa Electrical Requirements Key

Explains codes for various spa electrical configurations.

Heater Operation Modes

Describes two modes for heater operation with pumps.

DEDICATED 240V UNITS WITHOUT BLOWER

240V Unit Electrical Configurations

Maps models to specific electrical requirements.

Additional 240V Unit Electrical Configurations

Continues the model-specific electrical requirement mapping.

DEDICATED 240V UNITS WITH BLOWER

240V Units with Blower Electrical Specs

Maps models with blowers to electrical requirements.

Additional 240V Units with Blower Electrical Specs

Continues the model-specific electrical requirement mapping.

CONVERTIBLE UNITS WITHOUT GFCI CORD

Convertible Unit Electrical Options

Lists electrical requirements for convertible units without GFCI.

CONVERTIBLE UNITS WITH GFCI CORD

Convertible Unit GFCI Cord Options

Lists electrical requirements for convertible units with GFCI.

GFCI CORD UNITS AFTER CONVERSION

GFCI Unit Conversion Requirements

Details electrical requirements after converting GFCI cord units.

START UP PROCEDURES

Spa Filling and Preparation

Guides on filling the spa, water level, and chemical addition.

Priming Your Spa System

Explains the process of bleeding air from the system.

Priming Mode Operation

Describes the system's initial priming mode and its duration.

300 CONTROL PANEL

Control Panel Overview

Describes the appearance and basic features of the 300 control panel.

User's Pads and Functions

Explains the buttons and their uses for spa control.

Temperature Controls

Setting Spa Temperature

Details how to increase or decrease the set temperature.

Pump 1 Operation Modes

Explains the timed operation of Pump 1 for therapy and filtration.

Spa Operating Modes (Standard, Economy, Sleep)

Describes the different modes and their effects on heating and pump operation.

Setting the Time and Filtration Cycles

Preset Filter Cycles

Explains the default filter cycles and recommended total filter time.

Changing Filter Cycle Start Time

Describes how to adjust the start time of filter cycles.

Changing Filter Cycle Duration

Details how to set the duration for filter cycles.

Light Operation

Explains how to turn the spa light on and off.

501 CONTROL PANEL

Control Panel Identification

Shows images of the 501 control panel and lists its features.

501 Control System Operation

Describes basic operation and settings for the 501 control system.

User's Pads

501 Control Panel Button Functions

Explains the functions of each button on the 501 control panel.

Temperature Controls

Adjusting Spa Temperature

Details how to set and adjust the spa's temperature.

JETS

Pump 1 Jet Activation

Explains how to activate Pump 1 for jet massage.

Spa Mode Selection

Spa Mode Descriptions (Standard, Economy, Sleep)

Describes the functionality of each operating mode.

Setting the Time and Filtration Cycles

Filter Cycle Programming

Covers setting filter cycle start times and durations.

Changing Filter Cycle Duration

Filter Cycle Duration Settings

Details how to set filter cycle durations from 2 to continuous hours.

504 CONTROL PANEL

504 Control Panel Layout

Shows the layout and features of the 504 control panel.

504 Series Control System Operation

Describes basic operation and settings for the 504 control system.

User's Pads

504 Control Panel Button Mapping

Explains the functions of each button on the 504 control panel.

Temperature Controls

Adjusting Temperature and Settings

Details temperature adjustment and related operational notes.

Jets 1 and Jets 2 Activation

Explains how to operate the primary and therapy pumps.

Light

Spa Light Operation

Explains how to turn the spa light on and off.

Operating Modes

Spa Mode Descriptions (Standard, Economy, Sleep)

Describes the functionality of each operating mode.

Changing Modes

Mode Selection Procedure

Describes how to switch between operating modes.

Filtration Cycles

Filtration Cycle Setup

Introduces the process of establishing filtration cycles.

Changing Filter Cycle Start Time

Filter Cycle Start Time Adjustment

Explains how to set the start time for filtration cycles.

Changing Filter Cycle Duration

Filter Cycle Duration Programming

Details setting the duration for filter cycles.

Clean Up Cycle

Manual Clean Up Cycle

Explains how to initiate a manual clean-up cycle.

Bluetooth/MP3 Stereo Option

Portable Device Usage Precautions

Safety guidelines for using electronic devices with the spa.

Continued Electronic Device Safety Guidelines

Further safety advice for using electronic devices near the spa.

TP600 CONTROL PANEL

TP600 Button Functions

Details the purpose of each button on the TP600 control panel.

Control Panel Navigation Menu

Explains how to navigate through the control panel menus.

FILLING YOUR SPA

Spa Filling and Preparation

Guides on filling the spa, opening valves, and preparing for operation.

Priming Mode and Pump Initialization

Details the priming mode and how to start pumps.

PRIMING THE PUMPS

Pump Priming Procedure

Steps for starting pumps and ensuring they prime correctly.

SPA BEHAVIOR

Pump Operation and Time-Outs

Explains pump activation, speeds, and automatic shut-off times.

Circulation Pump Modes

Circ Pump Operation

Describes the continuous operation of the circulation pump.

Filtration and Ozone

Filtration and Ozone System Function

Explains how filtration and ozone work together.

Freeze Protection

Spa Freeze Protection System

Details how the system protects against freezing.

TEMPERATURE & TEMP RANGE

Adjusting Spa Temperature Settings

Explains how to adjust the set temperature.

Dual Temperature Range Settings

Describes the use of high and low temperature ranges.

MODE - REST AND READY

Understanding Ready and Rest Modes

Explains the difference between Ready and Rest modes for heating.

Circulation Mode Functionality

Details how circulation mode affects heating and filtering.

Ready-in-Rest Mode Operation

Describes the behavior when switching modes.

SHOW & SET TIME-OF-DAY

Setting the Time of Day

Guides on setting the system's clock for proper function.

FLIP (INVERT DISPLAY)

Inverting the Control Panel Display

Explains how to invert the screen for better visibility.

RESTRICTING OPERATION

Locking Control Panel Settings

Describes how to restrict access to temperature or all settings.

UNLOCKING

Control Panel Unlock Sequence

Provides the specific button sequence to unlock the panel.

ADJUSTING FILTRATION

Main Filtration Cycle Settings

Explains setting start times and durations for filtration.

GFCI TEST FEATURE

GFCI Test Requirement and Procedure

Explains the necessity and process of the GFCI test.

TP800 CONTROL PANEL

TP800 Button Identification

Identifies buttons and their basic functions on the TP800 panel.

TP800 Navigation Controls

Explains the arrow and select buttons for menu navigation.

THE MAIN SCREEN

Spa Status Information

Describes the data shown on the main screen.

Control Panel Navigation Basics

Explains how to move through menus using the buttons.

SPA & SHORTCUT SCREENS

Equipment Access and Control

Details how to access and control spa equipment via the screen.

ONE-PRESS ACTIVATION

Shortcut Screen Functionality

Explains the simplified interface of the shortcut screen.

THE SETTINGS SCREEN

Programming and Control Features

Covers features like Temp Range, Heat Mode, and Invert Panel.

Dual Temperature Range Settings

Explains setting and using two distinct temperature ranges.

HEAT MODE - READY VS. REST

Understanding Heat Modes

Compares Ready and Rest modes for heating functions.

READY-IN-REST MODE

Ready-in-Rest Mode Explanation

Describes the behavior of this specific mode.

FILLING YOUR SPA

Spa Filling and Preparation Steps

Outlines the process of filling the spa.

Priming Mode and Exit Procedure

Details the priming mode and how to manually exit it.

PRIMING THE PUMPS

Pump Priming Procedure

Steps for starting pumps and ensuring they prime correctly.

SPA BEHAVIOR

Pump Operation Details

Explains pump behavior, time-outs, and auto-activation.

Circulation Pump Mode Operation

Describes the operation of the circulation pump.

Filtration and Ozone System

Details filtration cycles and ozone generator function.

FREEZE PROTECTION

Spa Freeze Protection System

Details how the system protects against freezing.

ADJUSTING FILTRATION

Main Filtration Cycle Settings

Explains setting start times and durations for filtration.

Filter Cycle 2 - Optional Filtration

Explains how to set up a second, optional filter cycle.

PURGE CYCLES

Secondary System Purge Cycles

Details how secondary pumps/blowers purge water.

RESTRICTING OPERATION

Locking Control Panel Features

Describes how to restrict access to settings.

UNLOCKING

Control Panel Unlock Sequence

Provides the specific button sequence to unlock the panel.

GFCI TEST FEATURE

GFCI Test Requirement and Procedure

Explains the necessity and process of the GFCI test.

AUXILIARY PANEL

Auxiliary Panel Functions

Describes operating pumps and lights from an auxiliary panel.

JETS 1

JETS 1 Pump Activation

Explains how to activate the primary filtration pump.

JETS 2

JETS 2 Therapy Pump Activation

Explains how to activate the second therapy pump.

THERAPY SEQUENCER

Therapy Sequencer System Overview

Introduces the jet sequencer system.

Starting the Therapy Sequencer

Details how to energize the sequencing system.

Sequencing Speeds

Adjusting Sequencing Speeds

Explains how to change the speed of the therapy sequence.

Pausing

Pausing the Therapy Sequencer

Describes how to pause and resume the sequence.

Therapy Sequencer

Therapy Sequencer Programs Chart

Presents a chart detailing the jet sequencing programs.

WiFi CONNECTIVITY

Smart Device WiFi Spa Controls

Explains connecting to smart devices via WiFi.

Getting Started with WiFi App

Guides on downloading and installing the WiFi app.

Connecting to Your Spa's WiFi Network

Details steps to connect the smart device to the spa's network.

Connecting to WiFi Network

Connecting Spa to Home WiFi

Explains connecting the spa to a home WiFi network for remote control.

Application Settings Configuration

Guides on configuring WiFi settings within the app.

Application Functions

Main Screen Application Options

Describes available options from the app's main screen.

Setting Spa Temperature via App

Explains how to adjust temperature using the app.

Setting Time of Day via App

Guides on setting the time of day through the application.

Setting Filter Cycles

Configuring Spa Filter Cycles

Details setting one or two filter cycles, start times, and durations.

Controls

App-Based Spa Component Control

Explains how to control jets, blowers, and lights via the app.

EQUIPMENT SAFETY FEATURES

Automatic Accessory Time Outs

Lists the time-out periods for pumps, blower, and lights.

Troubleshooting LCD Error Codes

Explains common error messages and corrective actions.

Interpreting Common LCD Display Codes

Defines other messages displayed on the LCD.

MAINTENANCE

Water Chemistry Importance

Explains the criticality of water balance and chemical management.

Sanitizing Spa Water

Details methods and importance of sanitizing.

pH Level Management

Discusses maintaining the correct pH balance.

Ozone/UV Water Treatment Systems

Highlights benefits of ozone/UV systems.

Sanitizing with Ozone

Ozone Sanitization Guidelines

Provides recommendations for using ozone for sanitization.

Specialty Chemicals

Role of Specialty Chemicals

Explains that specialty chemicals are still needed with ozone/UV.

Draining your Spa

External Drain Procedure

Details how to use the external drain valve.

Internal Drain Hose Procedure

Explains how to use internal drain hoses.

Filter Maintenance

Filter Cartridge Cleaning

Provides step-by-step instructions for cleaning the filter cartridge.

Filter Replacement Recommendation

Suggests annual filter replacement for optimal performance.

Winterizing

Spa Winterization Procedures

Outlines steps to prepare the spa for winter to prevent freezing.

Spa Cabinet Care

Cleaning the Spa Cabinet

Provides instructions for cleaning the spa's exterior.

Spa Surface Care and Cleaning

Acrylic Shell Cleaning Guidelines

Details how to clean the spa's acrylic shell and avoid damage.

Light Bulbs

Replacing the Spa Light Bulb

Explains the procedure for changing the light bulb.

COMMON WATER PROBLEMS

Cloudy Water Causes and Solutions

Addresses causes like poor filtration and solutions.

Water Odor Causes and Solutions

Discusses causes like organics and solutions.

Chlorine Odor Causes and Solutions

Explains causes like high chloramines and solutions.

Bromine Odor/Yellow Water Causes and Solutions

Addresses low pH and its effects.

Musty Odor Causes and Solutions

Addresses bacterial/algae growth and shock treatment.

Foaming/Scum Ring Causes and Solutions

Discusses body oils/detergents and skimming/refilling.

Algae Causes and Solutions

Covers pH imbalance and low chlorine/bromine.

Eye Irritation Causes and Solutions

Addresses low pH and insufficient sanitizer.

Skin Irritation/Rash Causes and Solutions

Discusses unsanitary water and chemical balance.

Scale Formation Causes and Solutions

Covers high calcium/alkalinity and scale removal.

Erratic pH Test Causes and Solutions

Addresses high sanitizer levels and old indicator dye.

Sanitizer Dissipating Too Rapidly Causes and Solutions

Sanitizer Dissipation Causes and Solutions

Explains causes like organics, high temp, and low pH.

COMMON HARDWARE PROBLEMS

System Not Operating Troubleshooting

Addresses tripped breakers and lack of power.

Heater Not Operating Troubleshooting

Covers low water level and heater mode selection.

Water Not Clean Troubleshooting

Discusses clogged filters, water chemistry, and maintenance.

Abnormal Water Usage and Overheating

Addresses evaporation and high ambient temperatures.

Low Water Flow from Jets Troubleshooting

Covers filter clogging, dirty filters, and closed valves.

Noisy Pump and Motor Troubleshooting

Discusses clogged suction and worn motor bearings.

Troubleshooting No Water Flow from Jets

Covers unprimed pumps and closed valves.

Troubleshooting Water Leaks Under Spa

Addresses checking unions and drain hoses.

Troubleshooting No Air Flow from Jets

Covers air control and jet nozzle issues.

Troubleshooting Motor Not Operating

Addresses tripped breakers and thermal overload.

Troubleshooting Black Powder Film

Explains this is due to brush wear.

Troubleshooting Spa Not Shutting Off

Covers checking temperature settings and modes.

SPA SOAKING GUIDELINES

Health Precautions for Spa Users

Lists conditions requiring doctor consultation before spa use.

Hygiene and Water Quality Advice

Emphasizes checking water clarity and showering.

Safe Spa Soaking Practices

Provides guidelines for safe entry, exit, duration, and usage.

Alcohol, Medication, and Supervision Warnings

Warns against alcohol, drug use, and unsupervised use.

300 SERIES SYSTEM WIRING DIAGRAM

Setup 1 Wiring Configuration

Details the wiring and DIP switch settings for a specific setup.

Switchbank A and DIP Settings

Explains the function of DIP switches and the switchbank.

Panel Button Assignments and Positions

Shows how buttons map to system functions.

Wiring Color Key and Board Connector Key

Identifies wire colors and connector types.

501 SERIES SYSTEM WIRING DIAGRAM

Setup 4 Wiring Configuration

Details wiring and DIP settings for Setup 4.

VS50x Compatibility and Settings

Explains compatibility and DIP switch settings for VS50x systems.

504 SERIES SYSTEM WIRING DIAGRAM

Standard Digital Panel Wiring

Shows the wiring diagram for the standard digital panel.

Amperage Setting Switches

Details how to set amperage using dip switches.

MXBP20 SERIES SYSTEM WIRING DIAGRAM

MXBP20 Hardware Setup

Shows the physical setup and wiring diagram for MXBP20.

MXBP501 SERIES SYSTEM WIRING DIAGRAM

MXBP501 Hardware Setup

Shows the physical setup and wiring diagram for MXBP501.

SAFETY SIGN

Safety Sign Installation and Review

Instructions for installing and reviewing the safety sign.

LIMITED WARRANTY SUMMARY

Warranty Information and Service

Outlines what the warranty covers and how to get service.

COPYRIGHTS AND TRADEMARKS

Manual Disclaimer and Specifications

Includes a disclaimer about information accuracy and specifications.

Owner's Record Information

Provides fields for recording purchase and installation details.

NOTES

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