181AGICAL
Limited One-Year Warranty, Part II
THE ORIGINAL CONSUMER PURCHASER FROM THE MANUFACTURER OR
AUTHORIZED RESELLER will be responsible for shipping costs. MagicalButter.com
will pay for return shipping to the customer. The warranty does not cover damage
during your shipping to the service location. Please ensure that proper precautions
are taken.
If you have a claim under this warranty, please contact us at +1 (800) 420-4334, or
e-mail support@MagicalButter.com.
What happens in the unlikely event of an operating problem
with the MB machine?
Please call us at +1 (800) 420-4334, or e-mail us at support@MagicalButter.com.
We may be able to troubleshoot it quickly over the phone or online and get
everything working correctly. If we’re unable to resolve the issue to your
satisfaction, we’ll ask you to send the machine back to us, including all parts,
via a tracked shipping agent (e.g., FedEx or UPS). All shipping costs are your
responsibility except as noted below.
Should the MB machine have a defect in material or construction quality that is
brought to our attention in the rst sixty (60) days, we will provide you with a
prepaid shipping label for sending the unit to us. You MUST have proof of
purchase. We will then repair or replace the product (at our sole discretion) and
ship it back to you at no cost.
If a defect in material or construction quality is brought to our attention after sixty
(60) days but within one (1) year of purchase, we will repair or replace the product
(at our sole discretion) and ship it back to you at no cost. You MUST have proof
of purchase.
If a defect in material or construction quality is brought to our attention after
one (1) year; or in any circumstance wherein we determine that it was caused by
operator error or misuse, whether or not accidental (e.g., wetting the electronic
components, dropping the machine, using it to make glue), we will contact you
with an estimate for repairing the product and shipping it to you. You will then
have the opportunity to provide payment information to be later used for those
costs, or you may receive a discounted credit for any potentially
reclaimable part(s).
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