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Index
1. Introduction
1.1 General Warning ............................................ 4
1.1.1 About Warnings........................................4
1.2 Maintenance, Storage & Transportation .......... 4
1.2.1 Drive Unit, HMI and Accessories care....... 5
1.2.2 Battery Packs care ................................... 5
1.2.3 Charger care ............................................ 5
1.2.4 Ebike care ................................................ 5
1.3 Transportation of your eBike system ............... 5
1.3.1 Transportation full eBike by car ...............5
1.3.2 Transportation full eBike by air ................ 5
1.3.3 Transportation full eBike by train .............. 5
1.3.4 Transportation of batteries for repair ....... 5
1.4 Safe Charging Process................................... 6
1.5 Servicing ........................................................6
1.6 Recycling........................................................ 6
1.7 Product Certifications ..................................... 6
1.7.1Important information about HMI ............... 6
2. General overview
2.1 Specifications ................................................. 9
2.1.1 X20 Drive Unit........................................... 9
2.1.2 X20 Torque & Cadence Sensor ................9
2.1.3 iX250 – X20 Internal Battery ..................... 9
2.1.4 iX350 - X20 Internal Battery ..................... 9
2.1.5 HMI Head Control Unit ...........................10
2.1.6 X20 Dropout Drive Unit Connector ......... 10
2.1.7 Charger Port........................................... 10
2.1.8 Active Charger ....................................... 10
2.2 Compatible eBikes .......................................10
3. Operation and use
3.1 Operation Mode ...........................................11
3.2 Use Cases.................................................... 11
3.2.1 Planned use ...........................................11
3.2.2 Prohibited Use........................................ 11
3.2.3 Operative mode
(In the event of malfunction) 11
3.3 Operation ..................................................... 12
3.3.1 Switching the system ON / OFF ............. 12
3.3.2 Automatic System Switching OFF .......... 12
3.3.3 Change the assist level...........................12
Control the assist level using the HMI ........... 12
Control the assist level using e-Shifters......... 12
Control the assist level using Pulsar ONE
display .........................................................12
3.4 Switching the lights ON/OFF ........................ 13
3.5 Walk-assist Mode.........................................13
3.6 Information of the Head Unit - LED ............... 13
3.6.1 (SOC), State of Charge of the battery ....14
3.6.2 Current Assist Level................................ 14
3.6.3 Set the intensity of the LEDs...................14
3.6.4 Other Information displayed by the HMI.. 14
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3.7 Operation with the Charger ............................15
3.7.1 X20 SmartBike Active Charger .................15
3.7.2 Charging Process ....................................15
Error while charging process...........................15
3.8 Updating Process...........................................15
3.8.1 Uploading files to the Active Charger........15
3.8.2 Updating eBike system.............................16
3.9 Battery Use ....................................................16
4. Accessories
4.1 Pulsar ONE display.........................................16
4.1.1 Pulsar ONE holders ..................................17
4.2 e-Shifters........................................................17
4.2.1 e-Shifters Installation ................................17
4.3 e185 - Range Extender ..................................18
4.3.1 Range Extender Pack Components..........18
4.3.2 Range Extender Wires..............................19
5. Application and Services
5.1 My SmartBike phone APP .............................20
5.1.1 Smartphone APP. Main Functions...........20
5.1.2 Smartphone APP. Motor settings............20
5.1.3 Smartphone APP Account creation ........21
5.2 My Smarbike Web APP .................................21
5.2.1 Web APP. Main Functions......................21
5.2.2 Web APP. Account creation...................22
6. Service
6.1 Rear wheel removal and installation ................22
6.1.1 Rear wheel removal ..................................22
6.1.2 Rear wheel installation ..............................23
6.2 Other Services ...............................................23
6.2.1 Freewheel and bottom bracket servicing ..23
6.2.2 Battery, Motor, Head Unit Servicing ..........23
6.2.3 Replacing Automatic Dropout
Connection.............................................. 24
6.3 Warranty ........................................................24
6.4 FAQs ..............................................................24
6.5 Error Codes....................................................25
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