Marshall Electronics CV630-IP User Manual

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Chapter 8 Troubleshooting
This chapter describes problems you may encounter while using CV630-IP. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
still occurred, please contact your distributor or Marshall IP technical support.
No.
Problems
Solutions
1.
Boot without power
signal
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power supply
supports POE+ (IEEE 802.3at) hubs
2.
There is no image
output from CV630-IP
1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. Confirm whether the camera resolution can be used together
with the monitor equipment
■ If 4k output, confirm the monitor equipment supports 4K
output
4. Replace the cables and make sure they are not faulty.
3.
CV630-IP image is
severely delayed
Please use 1080p or 720p 60/50 fps rather than 25/30 fps
signals.
4.
RS-232 cannot be
controlled
1. Confirm the connection is correct (RS-232 In/ Out)
2. Please make sure the Baud rate setting is the same as the
control equipment
5.
Whether the Internet
can be used for
operation
Please refer to Chapter 6 Network Function Description for
the Internet usage

Marshall Electronics CV630-IP Specifications

General

Megapixel	8 MP
Camera type	Single camera
Sensor type	-
Optical zoom	30 x
Zoom capability	Yes
Optical sensor size	1/2.5 \
Vertical field of view (wide)	70 °
Networking standards	IEEE 802.3at
Maximum frame rate	- fps
Supported video modes	720p, 1080p, 3840p
Video formats supported	H.264, H.265, HEVC
Maximum video resolution	3840 x 2160 pixels
Supported graphics resolutions	1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 3840 x 2160
Pan range	0 - 340 °
Product color	Black
Tilt angle range	0 - 120 °