16
Troubleshooting
Symptom: Water conditioner fails to regenerate.
Possible Cause Solution
Power supply to MP-MCA125
control has been interrupted.
Determine reason for power
interruption and correct. Reset time of
day.
Water pressure lost Restore water pressure.
Control valve has incorrect
program values.
Reset values.
Meter clogged Remove meter and clean.
Defective control. Replace control assembly.
No Solar Salt in brine tank Add Solar Salt, wait 4 hours and
regenerate.
Insufficient Solar Salt Check brine float height and clean
assembly if necessary. Check flow
rate capabilities of safety float and air
check assembly.
Manual bypass valve is open. Close manual bypass valve.
Leak at riser pipe seal Insure that riser pipe is properly sealed
at o’ring seal. Inspect pipe for cracks.
Plugged injector or injector screen Inspect and clean injector and/or
injector screen.
Symptom: No Brine Draw
Possible Cause Solution
Plugged injector or injector screen Inspect and clean injector and/or
injector screen.
Insufficient water pressure Increase water pressure above 25
psig (172kPa) minimum.
Obstructed drain line Remove obstruction.
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