Masterbuilt Gravity 800 Series User Manual

4
Failed Component Identication Troubleshooting Cont.
PHASE 4 - Clean your switches:
• STEP 12: Rewire your cooking device as it was when you rst assembled it. Plug your fan back into the electric wire
harness kit. Plug your electric wire harness kit back into the controller. Power OFF your cooking device.
• STEP 13: Press the lid / door switch down rapidly 10x to ensure the contact points are clean and not sticking. Quickly
pressing and releasing the switch will help clean the contact points.
• Spray a small amount of non-corrosive degreaser into the switch. Again, quickly press the lid / door switch down
rapidly 10x.
• STEP 14: Is the problem resolved?
A. Yes, your controller now works correctly, and your fan turns ON. Troubleshooting complete.
B. No, your controller does not work correctly, or your fan does not turn ON. Continue to PHASE 5 to
continue troubleshooting the faulty component.
PHASE 5 - Test your switches:
• STEP 15: Power OFF your cooking device.
• STEP 16: Remove the hopper lid switch from the top of the hopper with the 2 screws. OR on the Digital Charcoal
Smoker, remove the top door switch with the 2 screws (the box on the outside of the smoker by the top door latch).
• STEP 17: Disconnect the 2 wires from inside the switch.
• STEP 18: Connect the switch wires to each other temporarily as pictured below.
• STEP 19: Power ON your cooking device, set your temperature.
• STEP 20: Is the problem resolved?
A. No, your fan does not turn ON. Continue to STEP 21.
B. Yes, your fan turns ON. Your hopper lid switch (grill), or top door switch (smoker) needs to be
replaced. Contact Masterbuilt Customer Support.
• STEP 21: If the fan did not come on, reassemble the hopper lid switch or the top door switch.
• STEP 22: Repeat steps 15 - 19 for the ash door switch. You can nd the ash door switch on the lower part of your
hopper behind the heat shroud. OR on the Digital Charcoal Smoker, repeat the steps for the lower door switch.
• STEP 23: Is the problem resolved?
A. No, your fan does not turn ON. Your electric wire harness kit needs to be replaced. Contact
Masterbuilt Customer Service.
B. Yes, your fan turns ON. Your ash door switch (grill) or lower door switch (smoker) needs to be
replaced. Contact Masterbuilt Customer Support.
Connect together.
Pull back the rubber covers.
Slide the terminals into one another.
Cover the temporary connection with one of the rubber covers
so no metal is exposed.
Note: Do not operate the cooking device with switches wired
as so. This bypasses all safety precautions. This can be very
dangerous. These wires can cause damage if they make
contact with metal. Please use extreme caution.
Ensure connections
are as pictured.
Note: this may look
dierent on the “Digital
Charcoal Smoker”
Disconnect
grill switch
smoker switch
Switch Locations
1
2
1
2
Switch Locations

Masterbuilt Gravity 800 Series Specifications

General

Type	Charcoal Grill
Cooking Area	800 square inches
Fuel Type	Charcoal
Digital Control Panel	Yes
Wi-Fi and Bluetooth Connectivity	Yes
Built-in Temperature Gauge	Yes
Built-in Meat Probe	Yes
Grill Grate Material	Cast Iron
Temperature Control	Digital
Hopper Capacity	10 pounds