Masterbuilt Gravity 800 Series - User Manual

Failed Component Identication
Applied Products:
Welcome:
Gravity Series™ 560 Digital Charcoal Grill + Smoker
MB20040220
MB20041020
Gravity Series™ 800 Digital Charcoal Griddle + Grill + Smoker
MB20040221
MB20042221
MB20010122
Gravity Series™ 1050 Digital Charcoal Grill + Smoker
MB20041220
MB20041320
40-inch Digital Charcoal Smoker
MB20060321
MB20061321
This document will help you identify if one of your components has failed.
Please reference this document for any of the following concerns:
• My fan won’t turn on
• My fan isn’t working properly
• My controller isn’t working properly
• My controller turns o󰀨 during a cook
• My controller resets itself during a cook
• My controller freezes

Masterbuilt Gravity 800 Series Specifications

General

Type	Charcoal Grill
Cooking Area	800 square inches
Fuel Type	Charcoal
Digital Control Panel	Yes
Wi-Fi and Bluetooth Connectivity	Yes
Built-in Temperature Gauge	Yes
Built-in Meat Probe	Yes
Grill Grate Material	Cast Iron
Temperature Control	Digital
Hopper Capacity	10 pounds

Summary

Troubleshooting Controller and Fan Issues

Initial Troubleshooting Steps

Perform initial checks like resetting the controller, checking sensor connections, and visual inspection of wires and components.

Fan and Controller Behavior

Understand normal fan operation cycles and controller error/status codes for accurate diagnosis.

Troubleshooting Phases

Phase 1: Test Controller

Test the controller's functionality by disconnecting and reconnecting its wire harness kit.

Phase 2: Test Wire Harness

Isolate and test the wire harness by disconnecting the fan and checking controller operation.

Phase 3: Test Fan

Directly connect the fan to the controller to verify its operational status.

Phase 4: Clean Switches

Clean lid/door switches by rapid pressing and applying degreaser to ensure proper contact.

Phase 5: Test Switches

Test hopper lid, top door, and ash/lower door switches by temporarily bypassing them.