headline bars
continuation tabs
notes
warnings
10
headline bars
continuation tabs
notes
warnings
TROUBLESHOOTING
CAUTION!
• Always disconnect the pump from the electrical power source before handling. If the system fails to operate
properly, carefully read instructions and perform maintenance recommendations. If operating problems persist, the
troubleshooting chart above may be of assistance in identifying and correcting them.
NOTE: Not all problems and corrections will apply to each pump. model.
TROUBLESHOOTING
Problem Possible Causes Solution
The pump does not
start or run.
Pump is not plugged in, switch
or breaker is off.
Plug pump in or turn on switch/breaker.
Check for blown fuses or tripped
circuit breakers or tripped GFCI
outlets.
Replace fuse, reset breaker, reset GFCI
outlet.
Motor thermal protector tripped.
Allow pump to cool. Pump will reset
automatically.
Pump does not
shut off.
Clogged intake screen. Clean or replace screen.
Clogged discharge hose/pipe. Remove clog.
Frozen discharge hose/pipe. Allow hose/pipe to thaw.
Pump is air locked. Clean out airlock hole with a paper clip or
pipe cleaner.
Low line voltage. Check wire size and increase if necessary.
Worn, damaged or clogged pump
parts.
Inspect for wear, damage or clog and clean
or replace if necessary.
Discharge head exceeds pump
capacity.
If pumping height is over 25’ (7.62 m),
the pump will not move water. See
performance chart.
model no. 062-3410-8 | contact us: 1-800-689-9928
MAINTENANCE
1. The pump motor is hermetically sealed in the housing and does not require any service.
Disassembly of the motor housing or modification of the power cord voids the warranty.
2. Periodically check the removable intake screen for obstructions. Clean if necessary.
3. Inspect the impeller for signs of wear and obstructions.
4. Inspect the power cord for signs of damage or wear. Do not operate the pump if the cord is
damaged or worn.
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