Masterpro MPCOOKER - User Manual

Questions and Answers

C
cameronsaraAug 3, 2025
Why is my Masterpro Kitchen Appliances lid leaking air from the rim?
- K
  Karen GrayAug 3, 2025
  An air leak from the rim of the lid may occur due to several reasons: * The sealing ring is not correctly installed. Solution: Install the sealing ring properly. * There is food debris on the sealing ring. Solution: Clean the sealing ring. * The sealing ring is damaged. Solution: Replace the sealing ring. * The lid is not locked properly. Solution: Re-lock the lid.
C
Christopher WilliamsAug 7, 2025
What to do if the Masterpro Kitchen Appliances lid does not lock?
- D
  Donald LoweAug 7, 2025
  If the lid does not lock, it could be due to: * The sealing ring not being installed properly. In this case, reinstall the sealing ring. * The float valve obstructing the locking mechanism. Try slightly shaking the lid so the float valve drops into position.
R
Russell TerrellAug 12, 2025
What to do if my Masterpro MPCOOKER Kitchen Appliances is overheating and shows E3?
- M
  mary81Aug 12, 2025
  If your appliance is overheating and displays error code E3, the solution is to add more water.
C
coreyhowardAug 16, 2025
Why is my Masterpro Kitchen Appliances float valve leaking air?
- J
  Jennifer PeckAug 16, 2025
  An air leak from the float valve may be caused by: * Food debris on the float valve. In this case, clean the float valve. * The sealing ring for the float being worn or damaged. Replace the sealing ring for the float.
J
Jeremy GallegosAug 20, 2025
What to do if the float cannot rise up in my Masterpro MPCOOKER?
- T
  Tommy StewartAug 20, 2025
  If the float cannot rise, it might be because: * The pressure limit valve is not in the correct position. Replace the pressure limit valve to the centre of the sealing location. * There is not enough food or water. Add food or water into the inner pot. * There is an air leak from the rim of the lid of pressure limit valve. Send the product to our service centre for repair.
C
Cameron WilkersonAug 25, 2025
What does E1 error mean on my Masterpro Kitchen Appliances?
- J
  Jamie HodgesAug 25, 2025
  If the appliance displays error code E1, it means the sensors are not connected correctly. Return the product to the retailer from whom you purchased it.
A
Anthony FieldsAug 28, 2025
What does E2 error mean on my Masterpro MPCOOKER?
- L
  lisa03Aug 28, 2025
  If the appliance displays error code E2, it indicates a sensors short circuit. Return the product to the retailer from whom you purchased it.

Summary

Important Safety Instructions

Important Safeguards

Essential safety rules for appliance operation and user protection, including handling hot items and preheating.

General Safety Warnings

Warnings against electrical shock, improper use, environmental hazards, and accessory attachments.

Cautionary Notes

Advice on handling hot surfaces, steam release, children's safety, and appliance voltage.

Product Information and Specifications

Precautions and Cord Set

Pre-use checks, handling of sealing rings, and instructions for using power supply cords.

Product Introduction

Overview of the 14-in-1 Multi Cooker and its multifunctional benefits.

Specifications

Details on working pressure, temperature, and keep warm function.

Product Structure

Diagram and labels identifying the main components of the appliance.

Preparation and Operation

Before First Use

Initial cleaning and inspection procedures for new appliances.

Safe Lid Opening

Procedures for safely releasing pressure and opening the lid after cooking.

Cooking Preparation

Steps to prepare the cooker, inner pot, and check assembly before cooking.

Controls and Operation

Explanation of the control panel, operation keys, and appliance states.

Initial Test Run

Recommended steps for a first-time test run to familiarize with the appliance.

Pressure Cooking

Detailed steps for using the pressure cooking function, including timer adjustments.

Delayed Cooking with Timer

Instructions for setting up delayed cooking timer functions.

Maintenance, Troubleshooting, and Guarantee

Care and Maintenance

Guidelines for cleaning and maintaining the appliance for safe and proper use.

Troubleshooting Table

Common problems, causes, and solutions for appliance issues.

Important Information

General usage advice, warnings, and handling of the power cord.

12 Month Guarantee

Details of the product guarantee and procedures for claims.

This document describes the MASTERPRO 14-in-1 Multi Cooker, a modern electric pressure cooker designed for versatile kitchen use.

Function Description

The MASTERPRO 14-in-1 Multi Cooker combines the benefits of a Pressure Cooker, Sauté, Slow Cooker, Rice Cooker, Steamer, Yoghurt Maker, and Food Warmer. Its intelligent programs aim to simplify everyday cooking. The appliance features 14 functions, accessible via a control panel with an LED display and three mode indicators.

The available cooking functions include:

Multi Grain: With adjustable settings for Less (15 mins), Normal (18 mins), and More (20 mins).
Soup: Offering Less (15 mins), Normal (25 mins), and More (35 mins) options.
Porridge: Customizable to Less (12 mins), Normal (15 mins), and More (20 mins).
Steam: Provides Less (5 mins), Normal (15 mins), and More (25 mins) settings.
Beans: With Less (20 mins), Normal (40 mins), and More (60 mins) durations.
Risotto: Adjustable to Less (10 mins), Normal (15 mins), and More (20 mins).
Beef/Poultry: Offers Less (20 mins), Normal (35 mins), and More (50 mins) options.
Meat/Stew: With Less (8 mins), Normal (13 mins), and More (18 mins) settings.
Pork Ribs: Customizable to Less (10 mins), Normal (15 mins), and More (20 mins).
Bake: Provides Less (10 mins), Normal (15 mins), and More (25 mins) settings.
Fish: With Less (3 mins), Normal (5 mins), and More (10 mins) durations.
Dessert: Adjustable to Less (1 min), Normal (5 mins), and More (10 mins).
Rice: A dedicated function for cooking rice, with a default of 12 minutes (Less: 10 mins, Normal: 12 mins, More: 16 mins).
Keep Warm/Cancel: This key cancels any program in progress or activates the 'Keep Warm' program when the appliance is in standby.
Delay Start: Allows users to set a delayed start time for cooking, adjustable up to 24 hours. This function is not applicable to 'Keep Warm'.

The control panel includes "Menu Option 1" and "Menu Option 2" keys to select functions on the left and right sides of the LED display, respectively. The "+" and "-" keys are used to adjust time values. The 'Custom' key allows for three types of adjustments: 'Less', 'Normal', and 'More' modes, which light up on the display.

The appliance operates in a standby state (LED display shows "0000") and a program operating state (activated function indicator lights up, LED display shows time). Cooking starts automatically 5 seconds after the last key is pressed. After cooking, the appliance beeps and automatically enters the 'Auto Keep Warm Cycle', indicated by 'bb' on the LED display.

Important Technical Specifications

Model: MPCOOKER
Power Supply: 220-240V~50Hz
Rated Power: 1000W
Volume: 6 Litres
Working Pressure: High 9.5 - 10.9psi / Low 5.1 - 6.5 psi
Steam Release Pressure Limit: 15.22psi
Working Temperature: 100°C - 170°C
Keep Warm Function: Up to 24 hours – 63°C - 78°C
Maximum Rice Capacity: 12 cups (for the 6L model)
Accessories: Includes a rice paddle, measuring cup, and user manual.

Usage Features

Safety First:

Always ensure the anti-block shield, float valve, and exhaust valve are clear of food debris before use.
The steam release handle must be in the "Sealing" position for all pressure cooking.
Do not open the lid until the pressure has sufficiently decreased and the float valve has dropped. Forcing it open when pressurized is hazardous.
Never fill the inner pot over 2/3 full. For expanding foods (rice, dried vegetables), do not fill over 1/2 full to prevent clogging the vent pipe.
Certain foods (apple sauce, cranberries, oatmeal, split peas, noodles, macaroni, rhubarb, spaghetti) that foam or froth should not be cooked in this appliance as they can clog the pressure release device.
Always check pressure release devices for clogging before use.
Never deep fry or pressure fry with oil in the appliance due to fire and damage risks.
Do not immerse the cord, plug, or appliance in water.
Unplug when not in use and before cleaning.
Do not operate with a damaged cord or plug, or if the appliance malfunctions or is damaged. Return to a service centre for repair.
Use only the provided removable container (cooking pot) and sealing ring to avoid pressure leakage.
Do not place the appliance on unstable surfaces or near splashing water/fire.
Keep plastic bags away from babies and children to avoid suffocation.

Cooking Preparation:

Open the lid: Rotate the lid handle approximately 30° clockwise.
Check lid parts: Ensure the float valve and exhaust valve are unobstructed, the sealing ring is properly seated, and the anti-block shield is installed correctly.
Place inner pot: Remove foreign objects and wipe the outside of the inner pot and heating element dry before placing the inner pot into the cooker housing. Rotate slightly to ensure good contact.
Close the lid: Place the lid on the cooker, rotate counter-clockwise approximately 30° until it stops and locks. The lid must be fully closed when using functions.
Position steam release valve: The steam release valve is designed to be loose and works by weight. It should point to 'Sealing' for all functions except 'Keep Warm'. It can be removed for washing.

Filling Guidelines:

Total volume of food and water must not exceed 80% (4/5) of the inner pot height.
For expanding foods, do not exceed 60% (3/5) of the inner pot height.
Food and water must not be under 20% (1/5) of the inner pot height.

Lid Opening (Safe):

Wait until the cooking program is complete or press 'Keep-Warm/Cancel'.
Quick Release: Press the Steam Release Button on the lid handle. Keep hands and face away from escaping steam. Not suitable for large liquid volumes or high-starch foods (porridge, congee) as food may splatter.
Natural Release: Allow the appliance to cool naturally until the float valve drops (10-15 minutes). A wet towel on the lid can speed cooling.
To open, hold the lid handle, turn clockwise to the open position, and lift. Turn the steam release to 'Venting' to let air in and avoid vacuum suction.
If the float valve is stuck, gently push it down with a pen or chopsticks after ensuring pressure has been released.

Delayed Cooking:

Press 'Delay Start', use '+' and '-' to set the desired delay time, then select the cooking function.
The delay time is the period before the program starts.
Not recommended for perishable foods (meat, fish) or foamy/sticky foods (porridge, oatmeal) due to safety and quality concerns.

Initial Test Run (Recommended):

Ensure steam release handle, float valve, and sealing ring are clean and unobstructed.
Insert inner pot, add water to the '3' mark.
Close lid, ensuring steam release handle points to 'Sealing'.
Press any function button. The cooker will enter heating cycle, steam will release, float valve will pop up, and working pressure will be reached. The countdown timer will begin. After countdown, LED shows 'bb' and enters 'Keep Warm' mode.
Press 'Keep Warm/Cancel' and unplug.

Maintenance Features

Care and Maintenance:

Regular care is essential for safe use. Stop using and contact support if:
- Power cord/plug shows expansion, deformation, discolouration, damage.
- Power cord/plug gets hotter than usual.
- Appliance heats abnormally, emits burnt smell.
- Unusual sounds or vibrations occur when powered on.
- Dust or dirt on plug/socket (remove with dry brush).

Cleaning:

Ensure the appliance has cooled down and is unplugged before cleaning.
After each use: Wipe the black inner housing rim and slot dry with a cloth to prevent rusting.
Inner pot: Remove, wash with detergent, rinse, and wipe dry. It is dishwasher safe.
Lid: Use water to clean the lid, including the sealing ring (removable), exhaust valve, and anti-block shield. Wipe clean with a dry soft cloth. Do not disassemble the steam release pipe assembly.
Body: Clean with a damp cloth. Do not immerse the appliance in water or use a wet cloth on the pot while plugged in.

Sealing Ring Care:

Inspect before each use to ensure it's well seated and the anti-block shield is properly mounted.
Remove foreign objects after use.
Keep clean to avoid odour. Washing in warm soapy water or dishwasher can remove odour.
Do not pull by force as it can deform.
Replace if cracked, cut, or damaged.

Troubleshooting: The manual provides a troubleshooting table for common issues:

Lid does not lock: Check sealing ring installation, float valve obstruction.
Air leak from rim of lid: Check sealing ring installation, food debris, damage.
Air leak from float valve: Check food debris, worn/damaged sealing ring for float.
Float cannot rise: Check pressure limit valve position, insufficient food/water, air leak from pressure limit valve.
Error codes (E1, E2, E3, E4): Indicate sensor connection issues, short circuits, overheating, or pressure switch failure. Most require returning the product for repair.

Warranty:

12-month guarantee on the heating element.
Benefits are in addition to Australian Consumer Law rights.
Excludes normal wear and tear and instances where care/use instructions were not followed.
For claims, cease use, take product and proof of purchase to retailer. If retailer solution is unsatisfactory, contact IsAlbi directly.
IsAlbi will repair, replace, or refund defective products. Postage/transit costs for inspection are initially covered by the customer but reimbursed if the product is deemed defective.