Hydrogen Generator NM Series 2 User’s Manual
25
Returning the unit
In the event of any faults or damage, first notify the agent or distributor who supplied the
unit. Please also provide full details of the problem, including the model and serial number.
Instructions will then be provided for the service or the return of the unit. If the warranty has
expired, or the fault is due to misuse of the unit, all repair and shipping costs are to be paid
by the customer, except as otherwise expressly agreed upon.
Transport!
If the unit has to be transported or returned to the factory for repair, make sure that the
water tank is completely empty, and place the plugs (supplied with the unit) on the oxy-
gen/ H
2
vent at the rear of the unit. Close the water tank with the cap. Use suitable pack-
aging, if possible the original shipping box.
The unit has to be transported in an upright position and this warning label should be
clearly visible on the outside of the packaging. Attention: In winter the shipping box has
to be additionally marked with a special label informing the shipping agent that the gen-
erator may not be exposed to temperatures below 2 ° C (35 °F) at any time.
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