Why Matrix Elliptical Trainer shows no or high heart rate?
- JJohn JohnsonAug 21, 2025
If your Matrix Elliptical Trainer is showing no or a high heart rate, consider the following: * Press GO and test if a heart rate registers. If the console receives a signal from the HR grips, the HR window on the console should flash HR. * If the console isn't flashing HR, remove the console and ensure the HR wiring is plugged in. Inspect the wiring from the HR grips to the console for any pinches or tears. If damaged, replace the HR grips. * If the console flashes HR but no rate appears, or the heart rate is higher than expected, remove the console and disassemble the front. Check that the HR power harness is securely plugged into the HR board. If connections are secure, replace the console.