Matrix ETERNITY User's Card

Making Calls
To a Station:
Ÿ 2001-2512, 3001-3128, 3201-3264 (Station Number)
To a Department Group:
Ÿ 3901-3916 (Department Group Number)
To an Operator:
Ÿ 9 (users world wide) or 0 (users in USA)
To an External Number:
Ÿ 0/5/61/62/63/64 (TAC)-External Number
Ÿ 9/5/81/82/83/84 (TAC)-External Number (for users in USA)
To a Voice Mail:
Ÿ 3931 (VMS Group Number)
Making a Second Call
Making Second call:
Ÿ Speech with Station - Flash - Desired Station Number -
Talk
Making Second call:
Ÿ Speech with Station Flash - Flash - TAC - Desired External
Number - Talk
Making Second call:
Ÿ Speech with External Number - Flash - # - TAC - Desired
External Number - Talk
Making Second call:
Ÿ Speech with External Number - Flash - Station Number - Talk
Receiving Calls
Using Single Line Telephone (SLT):
Ÿ When your Phone Rings. Lift Handset / Press Speaker Key - Talk
Abbreviated Dialing
Using Global Directory:
Ÿ 8 - Index (100-999)
Ÿ 6 - Index (100-999) (for users in USA)
Using Personal Directory:
Ÿ 8 - Index (001-025)
Ÿ 6 - Index (001-025) (for users in USA)
Program Number in Personal Directory:
Ÿ 1071 - Index (001-025) - External Number - # * - TAC
Account Code
Account Code by Number:
Ÿ 1058 - Account Code
Alarms
Set Once Only Alarm:
Ÿ 161 - HH - MM - 1
Set Daily Alarm:
Ÿ 161 - HH - MM - 2
Cancel Once Only Alarms:
Ÿ 161 - #
Set/Cancel Voice Guided Alarms:
Ÿ 163 - Follow VMS Prompts
ACB on Busy Station:
Ÿ Dialed Station Busy? - Dial ‘2’ during Busy Tone
ACB on Busy Trunk:
Ÿ Accessed Trunk Busy? - Dial ‘2’ during Busy Tone
ACB on No Reply:
Ÿ Dialed Station not responding? - Dial ‘2’ during Ring Back
Tone
Cancel ACB:
Ÿ 102
Auto Call Back (ACB)
Set Auto Redial:
Ÿ Dialed External Number Busy? - Go OnHook - Go OffHook - Dial
17
Cancel Auto Redial:
Ÿ 1070
Auto Redial
Set/Cancel Background Music on Station:
Ÿ 1099 - Go OnHook - Go OffHook
Background Music
Ÿ Dialed Station Busy? - Dial ‘4’ during Busy Tone
Barge-In
Ÿ Speech with Station - Flash - 1078 - Station (Transfer Target) - Go
OnHook
Blind Transfer to Voice Mail
Ÿ Speech with Trunk/Station - Flash - 1050 - Station (Transfer
Target) - OnHook
Call Chaining

Matrix ETERNITY Specifications

General

Brand	Matrix
Model	ETERNITY
Category	PBX
Language	English