1.10
General Information
TI008G0001
For any kind of information on the use, maintenance, installation, etc. Ing. ENEA MATTEI S.p.A. is
always available to meet the Purchaser’s requests.
However, any enquiry should be made in clear terms, with references to this manual and always stating
the data on the machine id plate.
For any communication with the service centre, always indicate the machine model, the serial number
and year of manufacture, helping to identify every single machine and, when possible, specify the kind of
problem or the defect found, for instance: electrical, mechanical fault or defects in the machining quality,
and describe the same in the “TECHNICAL SERVICE REQUEST FORM” enclosed to this manual.
Please contact the nearest local service department, or refer to the headquarters in Italy.
Instructions on how to order spare parts
In the course of time a machine may need the replacement of those parts subject to wear.
The Purchaser may order the parts to be replaced.
It is compulsory to always buy original spare parts.
To order spare parts always indicate following data with the utmost accuracy:
1 Machine type and model
2 Serial number
3 Exact description of the item
4 Code and/or reference (if available)
5 Quantity
To simplify and speed up the delivery of spare parts, it is suggested to forward orders by compiling the
“SPARE PARTS REQUEST FORM” enclosed with this manual and send it to M.T.A. S.p.A. or to the
closest distributor.
The manufacturer’s address
Any request for intervention of the technical service by the customer or explanations on technical aspects
of this document should be made to:
Technical and Spare Parts Service
Corso Italia, 47 – 24049 VERDELLO - ZINGONIA (Bergamo) - Italy
TEL: +39 - 035/4186400 (Automatic search) FAX: +39 - 035/4186490
e-mail: info@mta.bg.it
C.P. N° 69 Zingonia
075
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