„Cannot make a
phone call”
Make sure the number you are dialing is correct. If
you make an international phone call, dial a country
code before the actual number (eg. 0049 or +49 for
Germany).
If you have a prepaid card, make sure there are
sufficient funds available on the card to place a
phone call.
„SIM Card in
place, emergency
calls only (112)”
Make sure the SIM Card is installed correctly.
“The phone does
not work, the
phone does not
charge when
plugged in”
If you have not used the phone for a long time, the
battery might be “deeply-discharged”; to recover a
deeply-discharged battery leave your charger
plugged in, although there will be no image on the
display.
„Can I make a
phone call while
abroad
If you are out of the country and ROAMING is
enabled, the phone automatically will use the
foreign telephone network. To learn more, contact
your service provider
„Can I make an
emergency call if
there is no
reception or if
there are no funds
on my account?”
If you are in the area with no reception by any
network, no phone calls can be made.
If you have no funds available on the account,
emergency call to 112 can be made.
„How to get the
most of the
reception?”
An antenna should be placed in position. If there is
a message „Does not work” or “No Service” on the
display, it means there is no signal or sufficient
funds on the account. In such a case, only making
emergency call 112 is possible as long as the User
is in the area covered by another service provider.
Reception might be weaker if you are inside
buildings. Move towards windows or get outside.
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