Maintenance
Troubleshooting
22 maxon BIKEDRIVE | User Manual | rel6003
2.2 Troubleshooting
Cause: During shut down or after full discharge of the battery, the
deenergized condition of the motor will briefly be displayed at the
PowerGrip.
Remedy: You do not need to do anything! For safety reasons, the power
supply will first be interrupted to the motor before the entire BIKEDRIVE will
be switched off.
Cause: The motor has detected an error.
Remedy: Turn BIKEDRIVE off (page 6). Wait for one minute. Turn
BIKEDRIVE on and wait until the status indicator has returned to «System
ready».
Consult your specialized dealer if the error still should persist.
Cause: The battery has detected an error.
Remedy: Turn BIKEDRIVE off (page 6). Wait for one minute. Turn
BIKEDRIVE on and wait until the status indicator has returned to «System
ready».
Consult your specialized dealer if the error still should persist.
Motor does
not start
Cause: Battery empty.
Remedy: Recharge battery (page 14).
Cause: Main switch turned off.
Remedy: Turn BIKEDRIVE on (page 6).
Cause: Cable defective.
Remedy: Consult your specialized dealer.
Cause: Plug disconnected.
Remedy: Turn BIKEDRIVE off (page 6). Check plug connectors at motor,
battery, cables, and PowerGrip for firm fit. Turn BIKEDRIVE on.
Motor
rotates in
wrong direc-
tion
Cause: Motor incorrectly initialized.
Remedy: Turn BIKEDRIVE off (page 6). Push bike a step forward. Make sure
that wheels are not blocked. Turn BIKEDRIVE on.
Battery char-
ger does not
charge
Cause: Thermal protection of battery charger activated.
Remedy: Disconnect mains plug. Wait for approximately 30 minutes. Try
again.
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