COMMON TROUBLESHOOTING GUIDE
07
DISCLAIMER
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth® SIG, Inc.
And any use of such marks is under license. Apple, CarPlay are the trademark of Apple Inc, registered in the
U.S.and other countries and regions. Google, Android, Android Auto, Google Chrome and other marks are
trademarks of Google LLC.
GPS
Backup camera
GPS Area
Do not support original camera
Place GPS under the windowshield.
Find a after market camera to connect.
Not connecting to device
Bluetooth®
Make sure the device is within range.
Device's Bluetooth® connection needs to be turned ON.
Go to Setting > Connection > Power ON
Pair and Connect the device like new.
Phone Link will Not Start
Bad Lightning R/USB cable
Locked device
Not charged
Phone Link Frozen
Bad signal
Replace the cable.
Device needs to be unlocked.
Device needs to be powered ON for CarPlay/Android
Auto to function. Allow it to charge and power on.
Unplug the device, close all Apps and plug it inagain.
Connect back camera cable to enhance the signal,
We made two signal receive line with back camera.
Issues Cause Solution
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