MAXTEK 68426 - 11 Faq

FAQ
Problem Cause Solution
Bluetooth dropping out after
a few minutes.
Full device cache.
Low Power.
Manually clear the device’s cache &
restart the device.
Turn the module off and
recharge them.
Stuttering/delay music. Too many processes running
on device.
Corrupt bluetooth prole.
Interference.
Close unused apps.
Unpair & delete bluetooth prole,
then re-pair device.
Use away from high powered
devices or strong RF signals.
No music No compatible music app.
A2DP is not available on your
device.
Headphones not paired.
No power.
Volume low.
Use a compatible music app.
None.
Check bluetooth is on & the device
is connected.
Turn on or recharge headphones.
Turn the volume up to maximum.
Microphone is not working
on my headphones when I’m
paired to an iPhone.
Incorrect audio source. Change the audio source in the
iPhone call menu to the
headphones.
11
After Sales Support
UK/N.IRELAND HELPLINE N
O
:
REP.IRELAND HELPLINE N
O
:
WEBSITE:
EMAIL:
01270 508538
1800 995 036
www.quesh.co.uk
enquiries@quesh.co.uk
Unable to hear incoming
calls.
Volume to low. Set the smart phone to maximum
volume.