Mazda 2014 CX-5 - Device Pairing, Connection Problems

Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
―
First make sure the device is
compatible with the Bluetooth
®
unit,
and then check whether the
Bluetooth
®
function and the Find
Mode/Visible setting
*1
on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth
®
unit
Interior Features
Bluetooth®
5-107